What Claude (Anthropic) with web search answered for telehealth platforms (medical clinics) on 2026-10-11

Claude (Anthropic) with web search claude-opus-5 asked 2026-10-11

Coverage: Claude (Anthropic) with web search. Other engines not included.

The question asked, verbatim: best telehealth platforms for medical clinics

Brands named, in the order the engine gave

1. Epic mentioned
   Your existing EHR's built-in telehealth - Athenahealth, eClinicalWorks (healow), Epic (MyChart video), NextGen, DrChrono.
2. NextGen mentioned
   Your existing EHR's built-in telehealth - Athenahealth, eClinicalWorks (healow), Epic (MyChart video), NextGen, DrChrono.
3. DrChrono mentioned
   Your existing EHR's built-in telehealth - Athenahealth, eClinicalWorks (healow), Epic (MyChart video), NextGen, DrChrono.
4. Doxy.me mentioned
   Doxy.me - the default for small clinics and solo providers who just need secure video fast.
5. Zoom mentioned
   Zoom Workplace for Healthcare - best if your staff already lives in Zoom and you want one vendor for video visits, internal meetings, and phone.
6. Zoom Workplace mentioned
   Zoom Workplace for Healthcare - best if your staff already lives in Zoom and you want one vendor for video visits, internal meetings, and phone.
7. SimplePractice recommended
   SimplePractice - my pick for behavioral health, therapy, and small allied-health clinics.
8. Curogram mentioned
   Curogram - good for outpatient clinics whose real problem is patient communication, not video: two-way texting, reminders, intake forms, plus telehealth, ~$200-$400/mo with a BAA on every plan and no per-message fees.
9. Teladoc Health mentioned
   Teladoc Health Solo and Amwell Converge - only if you're a health system or a large multi-specialty group.
10. Teladoc Health Solo mentioned
    Teladoc Health Solo and Amwell Converge - only if you're a health system or a large multi-specialty group.
11. Amwell mentioned
    Teladoc Health Solo and Amwell Converge - only if you're a health system or a large multi-specialty group.
12. Amwell Converge mentioned
    Teladoc Health Solo and Amwell Converge - only if you're a health system or a large multi-specialty group.
13. Oracle mentioned
    Solo is EMR-native with Epic and Oracle Health and spans inpatient, ED, ambulatory, and home with its own device family.
14. VSee Clinic mentioned
    Also worth a look: VSee Clinic, which advertises a $29/mo flat rate and a free tier - the flat rate is attractive for a small group, but the free plan likewise carries no BAA.
15. OmniMD mentioned
    - OmniMD - Top Telehealth Platforms for Clinics (https://omnimd.com/blog/best-telehealth-software-for-clinics/)

Sources the engine cited

The answer, as recorded

The honest answer is that "best" splits by whether you want a video tool bolted onto your existing EHR, or an all-in-one practice platform. Here's who I'd actually name, roughly in the order I'd try them: **1. Your existing EHR's built-in telehealth** - Athenahealth, eClinicalWorks (healow), Epic (MyChart video), NextGen, DrChrono. I'd check this before shopping. If your EHR already includes video visits, you get charting, e-prescribing, and billing in one chart with no second login and no extra BAA. Most clinics that end up unhappy with a standalone tool are unhappy about double documentation, not video quality. **2. Doxy.me** - the default for small clinics and solo providers who just need secure video fast. Browser-based, no patient download, personalized virtual waiting room, patient queue. Professional is ~$35/provider/mo and a Clinic tier covers 2-50 providers; range quoted at $0-$42/provider/mo. Critical caveat: **the free tier does not come with a signed BAA**, so don't run PHI visits on it. ([pricing](https://www.capterra.com/p/158461/Doxy-me/), [BAA caveat](https://omnimd.com/blog/best-telehealth-software-for-clinics/)) **3. Zoom Workplace for Healthcare** - best if your staff already lives in Zoom and you want one vendor for video visits, internal meetings, and phone. HIPAA-eligible paid configurations with a BAA covering Meetings, Phone, Team Chat, and Rooms; EHR integrations (including Epic) are mature. Also the cheapest per seat at scale, roughly $13-$25/user/mo. ([HIPAA Journal](https://www.hipaajournal.com/zoom-hipaa-compliant/), [cost comparison](https://costbench.com/compare/doxy-me-vs-zoom-for-healthcare/)) **4. SimplePractice** - my pick for behavioral health, therapy, and small allied-health clinics. Telehealth is bundled into Essential and Plus, or $15/mo added to Starter, and you get scheduling, notes, insurance claims, and client portal in one system. ([source](https://simplepractice.com/compare/simplepractice-vs-clinic-source)) **5. Curogram** - good for outpatient clinics whose real problem is patient communication, not video: two-way texting, reminders, intake forms, plus telehealth, ~$200-$400/mo with a BAA on every plan and no per-message fees. ([source](https://omnimd.com/blog/best-telehealth-software-for-clinics/)) **6. eVisit** - step up for multi-site groups and urgent care wanting virtual-care workflow: queueing, e-prescribing, integrated billing, remote monitoring. Rated lower by users (~4.1/5) than the simpler tools, which tracks with it being heavier to run. ([source](https://www.capterra.com/p/136499/eVisit/)) **7. Teladoc Health Solo and Amwell Converge** - only if you're a health system or a large multi-specialty group. Solo is EMR-native with Epic and Oracle Health and spans inpatient, ED, ambulatory, and home with its own device family. Converge is deployed in 40+ health systems, launches visits inside Epic and Cerner, and does AI triage and real-time translation in 240+ languages. Both are overkill and overpriced for a single clinic. ([Solo](https://www.teladochealth.com/platform/), [Converge](https://www.businesswire.com/news/home/20211014005310/en/Amwells-Converge-Virtual-Care-Platform-Hailed-as-Best-New-Application-in-Telehealth)) **Also worth a look:** VSee Clinic, which advertises a $29/mo flat rate and a free tier - the flat rate is attractive for a small group, but the free plan likewise carries no BAA. ([source](https://www.capterra.com/p/158468/Cloud-Clinic/)) Two things I'd insist on regardless of pick: get the **signed BAA in hand before your first real patient visit**, and confirm the EHR integration is bidirectional rather than a launch link, or your staff will be retyping every visit note. One flag: pricing pages on these change often and the aggregator sites lag, so treat every figure above as a starting point to confirm with the vendor rather than a quote. Sources: - [OmniMD - Top Telehealth Platforms for Clinics](https://omnimd.com/blog/best-telehealth-software-for-clinics/) - [Capterra - Doxy.me](https://www.capterra.com/p/158461/Doxy-me/) - [HIPAA Journal - Is Zoom HIPAA Compliant?](https://www.hipaajournal.com/zoom-hipaa-compliant/) - [Costbench - Doxy.me vs Zoom for Healthcare](https://costbench.com/compare/doxy-me-vs-zoom-for-healthcare/) - [SimplePractice pricing comparison](https://simplepractice.com/compare/simplepractice-vs-clinic-source) - [Capterra - eVisit](https://www.capterra.com/p/136499/eVisit/) - [Capterra - VSee Clinic](https://www.capterra.com/p/158468/Cloud-Clinic/) - [Teladoc Health Solo platform](https://www.teladochealth.com/platform/) - [Amwell Converge](https://www.businesswire.com/news/home/20211014005310/en/Amwells-Converge-Virtual-Care-Platform-Hailed-as-Best-New-Application-in-Telehealth) - [Doximity - Best Telehealth Platforms for Doctors in 2026](https://blog.doximity.com/articles/the-best-telehealth-platforms-for-doctors-in-2026-ai-features-workflow-integration-and-patient-experience)

Near this answer

The same question, recorded on other dates: 2026-10-08, 2026-10-06, 2026-10-03, 2026-10-01, 2026-09-29, 2026-09-27, 2026-09-25, 2026-09-23, 2026-09-21, 2026-09-16, 2026-09-14.

telehealth platforms, asked for other audiences: therapists (asked 2026-10-11).

Other categories with a recorded answer: childcare management software, church management software, construction management software, dental practice software.

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Answer Watch records what one AI answer engine said on one date, nothing more. Each page names the engine and the model, carries the date the question was asked, and lists the brands that appeared in the answer in the order the engine gave them, with the sources it cited. It is a measurement, not a ranking, not a recommendation and not a claim about the world. Brands that did not appear in an answer are not named on any public page. Coverage: Claude (Anthropic) with web search. Other engines not included.