What Claude (Anthropic) with web search answered for telehealth platforms (medical clinics) on 2026-09-29
Claude (Anthropic) with web search claude-opus-5 asked 2026-09-29
On 2026-09-29, Claude (Anthropic) with web search was asked "best telehealth platforms for medical clinics". It named 12 brands; the first six, in order, were Epic, NextGen, AdvancedMD, signed BAA, Zoom and Healthcare.
| Question | best telehealth platforms for medical clinics |
|---|---|
| Asked on | 2026-09-29 |
| Engine | Claude (Anthropic) with web search |
| Model | claude-opus-5 |
| Brands named | 12 |
| Sources cited | 6 |
| Audience | medical clinics |
| Coverage | Coverage: Claude (Anthropic) with web search. Other engines not included. |
| Last verified |
Coverage: Claude (Anthropic) with web search. Other engines not included.
The question asked, verbatim: best telehealth platforms for medical clinics
Brands named, in the order the engine gave
- Epic mentioned
Your EHR's built-in telehealth module - athenaHealth, eClinicalWorks (healow), Epic (MyChart Video Visits), NextGen, AdvancedMD.
- NextGen mentioned
Your EHR's built-in telehealth module - athenaHealth, eClinicalWorks (healow), Epic (MyChart Video Visits), NextGen, AdvancedMD.
- AdvancedMD mentioned
Your EHR's built-in telehealth module - athenaHealth, eClinicalWorks (healow), Epic (MyChart Video Visits), NextGen, AdvancedMD.
- signed BAA mentioned
Browser-based, nothing for the patient to download, free tier with unlimited calls, signed BAA.
- Zoom mentioned
Zoom for Healthcare - best when staff and patients already know the interface and you want near-zero training.
- Healthcare mentioned
Zoom for Healthcare - best when staff and patients already know the interface and you want near-zero training.
- SimplePractice mentioned
SimplePractice - the strongest all-in-one for solo-to-small-group practices that don't have an EHR yet, especially behavioral health.
- TheraPlatform mentioned
TheraPlatform - same all-in-one idea as SimplePractice at a lower price point, aimed at mental health, PT, OT, and speech.
- Pabau mentioned
Pabau - the one I'd name for aesthetics, dermatology, wellness, and cash-pay multi-specialty clinics.
- Teladoc Health mentioned
Teladoc Health (formerly InTouch on the enterprise side) - for hospitals, health systems, and multi-site groups needing carts, specialty consult networks, and enterprise procurement.
- Doximity Dialer mentioned
Doximity Dialer - free for verified US clinicians, and increasingly interesting because it sits next to Doximity's AI scribe and clinical reference tools.
- US mentioned
Doximity Dialer - free for verified US clinicians, and increasingly interesting because it sits next to Doximity's AI scribe and clinical reference tools.
What Claude (Anthropic) with web search answered about telehealth platforms for medical clinics on 2026-09-29: 12 brands named, 6 sources cited. This question is asked again on the nightly schedule and each new answer gets its own dated page.
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Sources the engine cited
| Source | Type |
|---|---|
| pabau.com | vendor |
| pabau.com | vendor |
| practicebetter.io | other |
| blog.doximity.com | vendor |
| curogram.com | other |
| accountablehq.com | vendor |
The answer, as recorded
Here's how I'd think about it - the right pick depends much more on your clinic's size and whether you already have an EHR than on video quality, since every serious option now has solid video. ## If you already have an EHR, start there **Your EHR's built-in telehealth module** - athenaHealth, eClinicalWorks (healow), Epic (MyChart Video Visits), NextGen, AdvancedMD. Not glamorous, but the visit lands in the chart automatically, billing codes flow through, and there's no second login or duplicate patient record to reconcile. Bolting on a separate video tool means someone is copy-pasting notes. Check this box before shopping. ## Standalone platforms worth naming **doxy.me** - the default recommendation for solo and small group practices. Browser-based, nothing for the patient to download, free tier with unlimited calls, signed BAA. Lowest possible IT overhead and the fastest path to seeing patients this week. Weakness: it's video plus a waiting room, not a practice management system. **Zoom for Healthcare** - best when staff and patients already know the interface and you want near-zero training. Cheap per-user (roughly $17/user/month), HIPAA-compliant tier with BAA, very reliable on bad connections. Again, video only. **SimplePractice** - the strongest all-in-one for solo-to-small-group practices that *don't* have an EHR yet, especially behavioral health. Scheduling, notes, insurance billing, client portal, and telehealth in one subscription (~$49/month and up). If you're currently duct-taping three tools together, this replaces all of them. **TheraPlatform** - same all-in-one idea as SimplePractice at a lower price point, aimed at mental health, PT, OT, and speech. Worth a demo purely as a cost comparison against SimplePractice. **Pabau** - the one I'd name for aesthetics, dermatology, wellness, and cash-pay multi-specialty clinics. Built around consultations, before/after photos, packages, and marketing rather than insurance claims. **Teladoc Health** (formerly InTouch on the enterprise side) - for hospitals, health systems, and multi-site groups needing carts, specialty consult networks, and enterprise procurement. Overkill and overpriced for a single clinic. **Doximity Dialer** - free for verified US clinicians, and increasingly interesting because it sits next to Doximity's AI scribe and clinical reference tools. Good as a supplement for phone and quick video follow-ups; not a system of record. ## Two things that will actually bite you - **Get the BAA in writing** before go-live. The HHS enforcement discretion from the pandemic era is long expired, so consumer FaceTime/Skype/plain Zoom is not defensible. - **Confirm state licensure and cross-state rules** for wherever your patients physically sit during the visit, plus your payers' current telehealth reimbursement policies - that changes what's financially viable more than the software does. If I had to pick blind: **doxy.me** if you have an EHR and just need video; **SimplePractice** if you need the whole practice in one place. Sources: - [Pabau - best telemedicine software for clinics](https://pabau.com/blog/telemedicine-software/) - [Pabau - best HIPAA compliant telehealth platforms](https://pabau.com/blog/hipaa-compliant-telehealth-platforms/) - [Practice Better - 8 best HIPAA-compliant telehealth platforms](https://practicebetter.io/blog/best-hipaa-compliant-telehealth-platforms) - [Doximity - best telehealth platforms for doctors in 2026](https://blog.doximity.com/articles/The-Best-Telehealth-Platforms-for-Doctors-in-2026-AI-Features-Workflow-Integration-and-Patient-Experience) - [Curogram - telemedicine software comparison](https://curogram.com/blog/best-practices/telemedicine/telemedicine-software-comparison) - [Accountable - comparing popular HIPAA-compliant telehealth tools](https://www.accountablehq.com/post/comparing-popular-hipaa-compliant-telehealth-tools)
Near this answer
The same question, recorded on other dates: 2026-09-27, 2026-09-25, 2026-09-23, 2026-09-21, 2026-09-16, 2026-09-14, 2026-09-12, 2026-09-10, 2026-09-08.
telehealth platforms, asked for other audiences: therapists (asked 2026-09-29).
Other categories with a recorded answer: childcare management software, church management software, construction management software, dental practice software.
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Answer Watch records what one AI answer engine said on one date, nothing more. Each page names the engine and the model, carries the date the question was asked, and lists the brands that appeared in the answer in the order the engine gave them, with the sources it cited. It is a measurement, not a ranking, not a recommendation and not a claim about the world. Brands that did not appear in an answer are not named on any public page. Coverage: Claude (Anthropic) with web search. Other engines not included.