What Claude (Anthropic) with web search answered for telehealth platforms (medical clinics) on 2026-09-10

Claude (Anthropic) with web search claude-opus-5 asked 2026-09-10

Coverage: Claude (Anthropic) with web search. Other engines not included.

The question asked, verbatim: best telehealth platforms for medical clinics

Brands named, in the order the engine gave

1. Doxy.me mentioned
   If it doesn't, Doxy.me is the simplest add-on and Zoom for Healthcare is the step up for larger clinics.
2. Zoom mentioned
   If it doesn't, Doxy.me is the simplest add-on and Zoom for Healthcare is the step up for larger clinics.
3. Doximity Dialer mentioned
   Many of the "best of" lists I found are written by telehealth vendors (Doximity, OmniMD, Doccure, VSee, Curogram), so I've relied on points that several sources agree on.
4. Epic mentioned
   If you run athenahealth, eClinicalWorks or Epic, start here.
5. SimplePractice mentioned
   On G2, reviewers rated it easier to set up and run than SimplePractice.
6. Zoom Workplace mentioned
   Zoom for Healthcare / Zoom Workplace for Clinicians.

Sources the engine cited

The answer, as recorded

For most clinics, use the telehealth built into your EHR if it has one. If it doesn't, Doxy.me is the simplest add-on and Zoom for Healthcare is the step up for larger clinics. Many of the "best of" lists I found are written by telehealth vendors (Doximity, OmniMD, Doccure, VSee, Curogram), so I've relied on points that several sources agree on. **1. Your EHR's own telehealth.** If you run athenahealth, eClinicalWorks or Epic, start here. Scheduling, notes and billing stay in one system and staff don't learn a new tool. - **athenaTelehealth** (inside athenaOne) runs the whole visit in the EHR, with scheduling, group video, outreach and billing. It suits outpatient clinics with several clinicians and admin staff. ([softwarefinder](https://softwarefinder.com/resources/best-ehr-emr-for-telehealth), [curogram](https://curogram.com/blog/best-practices/telemedicine/telemedicine-software-comparison)) - **healow TeleVisits** (eClinicalWorks) also works alongside other EHRs. A Maine community health center (FQHC) reported getting 60% of its patients using online care with it in August 2026. ([eClinicalWorks](https://www.eclinicalworks.com/eclinicalworks-and-healow-telehealth-solutions-help-41-provider-fqhc-improves-patient-access-to-care/)) - **Epic** (MyChart video visits) is the default if you're part of a health system that already runs Epic. ([stacksync](https://www.stacksync.com/blog/eclinicalworks-vs-epic-vs-athenahealth)) **2. Doxy.me.** The best standalone option for small and mid-sized clinics. Patients join in a browser with no download or account, which cuts down on missed visits. It has a free HIPAA-compliant tier, and paid plans add group rooms and your clinic's branding. On G2, reviewers rated it easier to set up and run than SimplePractice. ([Doccure](https://doccure.io/top-alternatives-to-doxy-me-and-zoom-for-healthcare-telemedicine-2026/), [G2](https://www.g2.com/compare/doxy-me-vs-simplepractice), [Sermo](https://www.sermo.com/resources/telemedicine-platforms/)) **3. Zoom for Healthcare / Zoom Workplace for Clinicians.** Good for larger clinics with several providers. It signs a HIPAA business associate agreement (BAA), and it puts video, phone and chat in one place for visits, interpreters and staff meetings. Most patients already know how to use Zoom, so there are fewer tech problems. ([Zoom](https://www.zoom.com/en/small-business/healthcare/), [Telehealth Watch](https://www.telehealthwatch.com/doxy-me-vs-zoom-for-healthcare-platform-needs/)) **4. SimplePractice.** Best for behavioral health and solo or small group practices that want scheduling, billing, messaging and video in one inexpensive product. It's less suited to a general medical clinic. ([MedSwitcher](https://medswitcher.com/blog/best-telehealth-platforms-overall-2026), [Software Advice](https://www.softwareadvice.com/telemedicine/doxy-me-profile/vs/simplepractice/)) **5. Doximity Dialer.** Free, and most US physicians already have Doximity. It's handy for quick video or phone calls from a doctor's own phone that show the clinic's number, but it isn't a clinic-wide scheduling and billing system. (The source here is Doximity's own blog.) ([Doximity](https://blog.doximity.com/articles/The-Best-Telehealth-Platforms-for-Doctors-in-2026-AI-Features-Workflow-Integration-and-Patient-Experience)) **6. Amwell Converge / Teladoc Health Solo.** Only worth it for hospital systems that need deep EHR integration and patient routing. Sources call them too expensive at small scale. ([OmniMD](https://omnimd.com/blog/best-telehealth-software-for-clinics/), [costbench](https://costbench.com/software/telehealth/amwell/alternatives/)) **What to check before choosing:** - Patients can join from a link in the browser, with no app or account. - The vendor will sign a BAA. - It connects to your EHR. - It has, or works with, an AI scribe that drafts visit notes. This is becoming standard. ([Doximity](https://blog.doximity.com/articles/The-Best-Telehealth-Platforms-for-Doctors-in-2026-AI-Features-Workflow-Integration-and-Patient-Experience)) Sources: - [Doximity - Best Telehealth Platforms for Doctors 2026](https://blog.doximity.com/articles/The-Best-Telehealth-Platforms-for-Doctors-in-2026-AI-Features-Workflow-Integration-and-Patient-Experience) - [OmniMD - Best Telehealth Software for Clinics 2026](https://omnimd.com/blog/best-telehealth-software-for-clinics/) - [Sermo - 4 best telemedicine platforms 2026](https://www.sermo.com/resources/telemedicine-platforms/) - [MedSwitcher - Best Telehealth Platforms 2026](https://medswitcher.com/blog/best-telehealth-platforms-overall-2026) - [Curogram - Telemedicine Software Comparison](https://curogram.com/blog/best-practices/telemedicine/telemedicine-software-comparison) - [Software Advice - Doxy.me vs SimplePractice](https://www.softwareadvice.com/telemedicine/doxy-me-profile/vs/simplepractice/) - [G2 - Doxy.me vs SimplePractice](https://www.g2.com/compare/doxy-me-vs-simplepractice) - [Doccure - Alternatives to Doxy.me and Zoom 2026](https://doccure.io/top-alternatives-to-doxy-me-and-zoom-for-healthcare-telemedicine-2026/) - [Telehealth Watch - Doxy.me vs Zoom for Healthcare](https://www.telehealthwatch.com/doxy-me-vs-zoom-for-healthcare-platform-needs/) - [Zoom for Healthcare Clinics](https://www.zoom.com/en/small-business/healthcare/) - [Software Finder - Best EHR for Telehealth 2026](https://softwarefinder.com/resources/best-ehr-emr-for-telehealth) - [eClinicalWorks - healow FQHC case study](https://www.eclinicalworks.com/eclinicalworks-and-healow-telehealth-solutions-help-41-provider-fqhc-improves-patient-access-to-care/) - [Stacksync - eClinicalWorks vs Epic vs athenahealth](https://www.stacksync.com/blog/eclinicalworks-vs-epic-vs-athenahealth) - [Costbench - Amwell Alternatives 2026](https://costbench.com/software/telehealth/amwell/alternatives/)

Markdown edition · the question page, with every recording · Answer Watch · AEO Watch

Answer Watch records what one AI answer engine said on one date, nothing more. Each page names the engine and the model, carries the date the question was asked, and lists the brands that appeared in the answer in the order the engine gave them, with the sources it cited. It is a measurement, not a ranking, not a recommendation and not a claim about the world. Brands that did not appear in an answer are not named on any public page. Coverage: Claude (Anthropic) with web search. Other engines not included.