{"question": "best telehealth platforms for medical clinics", "category": "telehealth-platforms", "category_name": "telehealth platforms", "audience": "medical-clinics", "audience_name": "medical clinics", "engine": "Claude (Anthropic) with web search", "model": "claude-opus-5", "asked_at": "2026-09-29T22:19:22Z", "permalink": "https://bikoosh.com/answers/s/telehealth-platforms-medical-clinics-2026-09-29", "question_page": "https://bikoosh.com/answers/q/telehealth-platforms/medical-clinics", "brands_named": [{"position": 1, "brand": "Epic", "label": "mentioned"}, {"position": 2, "brand": "NextGen", "label": "mentioned"}, {"position": 3, "brand": "AdvancedMD", "label": "mentioned"}, {"position": 4, "brand": "signed BAA", "label": "mentioned"}, {"position": 5, "brand": "Zoom", "label": "mentioned"}, {"position": 6, "brand": "Healthcare", "label": "mentioned"}, {"position": 7, "brand": "SimplePractice", "label": "mentioned"}, {"position": 8, "brand": "TheraPlatform", "label": "mentioned"}, {"position": 9, "brand": "Pabau", "label": "mentioned"}, {"position": 10, "brand": "Teladoc Health", "label": "mentioned"}, {"position": 11, "brand": "Doximity Dialer", "label": "mentioned"}, {"position": 12, "brand": "US", "label": "mentioned"}], "sources_cited": [{"url": "https://pabau.com/blog/telemedicine-software/", "domain": "pabau.com", "source_type": "vendor"}, {"url": "https://pabau.com/blog/hipaa-compliant-telehealth-platforms/", "domain": "pabau.com", "source_type": "vendor"}, {"url": "https://practicebetter.io/blog/best-hipaa-compliant-telehealth-platforms", "domain": "practicebetter.io", "source_type": "other"}, {"url": "https://blog.doximity.com/articles/The-Best-Telehealth-Platforms-for-Doctors-in-2026-AI-Features-Workflow-Integration-and-Patient-Experience", "domain": "blog.doximity.com", "source_type": "vendor"}, {"url": "https://curogram.com/blog/best-practices/telemedicine/telemedicine-software-comparison", "domain": "curogram.com", "source_type": "other"}, {"url": "https://www.accountablehq.com/post/comparing-popular-hipaa-compliant-telehealth-tools", "domain": "accountablehq.com", "source_type": "vendor"}], "answer_text": "Here's how I'd think about it - the right pick depends much more on your clinic's size and whether you already have an EHR than on video quality, since every serious option now has solid video.\n\n## If you already have an EHR, start there\n**Your EHR's built-in telehealth module** - athenaHealth, eClinicalWorks (healow), Epic (MyChart Video Visits), NextGen, AdvancedMD. Not glamorous, but the visit lands in the chart automatically, billing codes flow through, and there's no second login or duplicate patient record to reconcile. Bolting on a separate video tool means someone is copy-pasting notes. Check this box before shopping.\n\n## Standalone platforms worth naming\n\n**doxy.me** - the default recommendation for solo and small group practices. Browser-based, nothing for the patient to download, free tier with unlimited calls, signed BAA. Lowest possible IT overhead and the fastest path to seeing patients this week. Weakness: it's video plus a waiting room, not a practice management system.\n\n**Zoom for Healthcare** - best when staff and patients already know the interface and you want near-zero training. Cheap per-user (roughly $17/user/month), HIPAA-compliant tier with BAA, very reliab", "answer_truncated": true, "measurement": "One answer from one engine on one date. Not a ranking and not a claim about the world; brands the engine did not name are not recorded.", "limitation": "Coverage: Claude (Anthropic) with web search. Other engines not included.", "alerts": {"name": "Answer Watch Pro", "price_usd": 79, "period": "month", "gets": "daily change alerts for up to 5 brands in what one AI answer engine says, history, CSV export. Coverage: Claude (Anthropic) with web search. Other engines not included", "url": "https://bikoosh.com/answers"}}