What does AI recommend for telehealth platforms (therapists)? Checked 2026-09-08

Claude (Anthropic) with web search claude-opus-5 asked 2026-09-08

Coverage: Claude (Anthropic) with web search. Other engines not included.

The question asked, verbatim: best telehealth platforms for therapists. This page records one answer on one date. It is a measurement, not a ranking and not a recommendation.

Brands named, in the order the engine gave

1. SimplePractice recommended
   SimplePractice - my default recommendation for solo and small group private practice.
2. TherapyNotes mentioned
   TherapyNotes - pick this over SimplePractice if insurance billing is the bulk of your revenue.
3. Doxy.me mentioned
   Doxy.me - the right answer if you already have an EHR and only need compliant video.
4. TheraPlatform mentioned
   TheraPlatform - all-in-one video + EHR + billing, from roughly $39/month, and notable for group sessions and built-in interactive therapy apps.
5. Upheal mentioned
   Upheal - free telehealth built into a mental-health EHR, with AI progress notes generated from the session itself.
6. AI mentioned
   Upheal - free telehealth built into a mental-health EHR, with AI progress notes generated from the session itself.
7. Zoom mentioned
   Zoom Workplace for Healthcare - only if your clients or organization already live in Zoom and you need the reliability.
8. Zoom Workplace mentioned
   Zoom Workplace for Healthcare - only if your clients or organization already live in Zoom and you need the reliability.
9. Jane App / Healthie mentioned
   Jane App / Healthie - solid alternatives, but both skew toward multidisciplinary or nutrition/allied-health practices rather than pure psychotherapy.
10. Healthie mentioned
    Jane App / Healthie - solid alternatives, but both skew toward multidisciplinary or nutrition/allied-health practices rather than pure psychotherapy.
11. Alma compared
    If your real question is "how do I get insurance clients": that's Alma (~$125/month membership, includes EHR and telehealth, handles credentialing, higher per-session rates) vs.
12. Headway mentioned
    Headway (no subscription, takes roughly 10-15% of reimbursement, bring your own video).

Sources the engine cited

The answer, as recorded

Here's how I'd rank them, assuming you mean software for running your own practice (I'll flag the "get me clients" option separately at the end): **1. SimplePractice** - my default recommendation for solo and small group private practice. It's an all-in-one EHR with telehealth built in, and its client portal is the best in the category: clients self-schedule, complete intake, e-sign, message, and pay without you touching anything. Signed BAA, encrypted video. It's the most recognized name in the therapy space for a reason, and the polish shows in how little client hand-holding it takes. **2. TherapyNotes** - pick this over SimplePractice if insurance billing is the bulk of your revenue. It was built around the clinical record rather than the client experience, so notes, supervisor co-signing, and claims feel native rather than bolted on. Generally cheaper and simpler, with a less slick front end. **3. Doxy.me** - the right answer if you already have an EHR and only need compliant video. Free tier with a signed BAA, browser-based so clients don't install anything; Professional is around $35/month per provider. Ideal for a lean solo practice or as a backup room. **4. TheraPlatform** - all-in-one video + EHR + billing, from roughly $39/month, and notable for group sessions and built-in interactive therapy apps. Worth a look if you do a lot of group work or work with kids/OT-SLP-adjacent modalities. 30-day trial, no card. **5. Upheal** - free telehealth built into a mental-health EHR, with AI progress notes generated from the session itself. SOC 2 Type II, BAA on every account. Choose this if documentation time is your actual pain point rather than scheduling or billing. **6. Zoom Workplace for Healthcare** - only if your clients or organization already live in Zoom and you need the reliability. It's HIPAA-compliant when configured correctly and under a BAA, but pricing isn't public (sales call, annual commitment), so it's rarely the value pick for a solo clinician. Note that ordinary consumer Zoom is *not* the same thing. **7. Jane App / Healthie** - solid alternatives, but both skew toward multidisciplinary or nutrition/allied-health practices rather than pure psychotherapy. Consider them if you're in a mixed-discipline clinic. **If your real question is "how do I get insurance clients":** that's **Alma** (~$125/month membership, includes EHR and telehealth, handles credentialing, higher per-session rates) vs. **Headway** (no subscription, takes roughly 10-15% of reimbursement, bring your own video). Rough rule of thumb from the comparisons: 15+ insurance clients/week favors Alma; under 10, or a mixed cash-pay practice, favors Headway. Headway doesn't support Medicare/Medicaid enrollment. Important caveat for both - you don't own the payer relationships, so you can't take those contracts with you if you leave. Two things to verify yourself before signing: the current price (these move, and the figures above come from comparison sites rather than the vendors' own pages) and that the BAA is actually executed on your specific plan tier, not just offered on some tier. Sources: - [12 Best HIPAA-Compliant Telehealth Platforms for Therapists and Psychiatrists in 2026 - Mentalyc](https://www.mentalyc.com/blog/hipaa-compliant-telehealth-platforms) - [SimplePractice vs TherapyNotes: which EHR wins in 2026? - Pabau](https://pabau.com/blog/simplepractice-vs-therapynotes/) - [TherapyNotes vs. SimplePractice: Which Is The Best in 2026? - Choosing Therapy](https://www.choosingtherapy.com/therapynotes-vs-simplepractice/) - [Best teletherapy platforms - TheraPlatform](https://www.theraplatform.com/blog/534/best-teletherapy-platforms) - [Zoom vs Doxy.me Software (2026): Pricing & Hidden Fees Revealed - ITQlick](https://www.itqlick.com/compare/zoom/doxy-me-software) - [Zoom vs. HIPAA-Compliant Platforms for Therapy: A Clinician's Guide](https://www.johnmarkkane.com/zoom-vs-hipaa-compliant-platforms-therapy/) - [Alma vs Headway vs Grow Therapy: Payout Rates & Comparison (2026) - TherapyDial](https://therapydial.com/providers/setup/alma-vs-headway-vs-grow/) - [Headway vs Alma vs Grow vs Independent Credentialing - GetPaneled](https://www.getpaneled.com/resources/headway-vs-alma-vs-grow-vs-independent-credentialing)

Recorded 2026-09-08 through Claude (Anthropic) with web search, model claude-opus-5. Permanent address: /answers/s/telehealth-platforms-therapists-2026-09-08

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Answer Watch records what one AI answer engine said on one date, nothing more. Each page names the engine and the model, carries the date the question was asked, and lists the brands that appeared in the answer in the order the engine gave them, with the sources it cited. It is a measurement, not a ranking, not a recommendation and not a claim about the world. Brands that did not appear in an answer are not named on any public page. Coverage: Claude (Anthropic) with web search. Other engines not included.