What Claude (Anthropic) with web search answered for telehealth platforms (therapists) on 2026-10-18

Claude (Anthropic) with web search claude-opus-5 asked 2026-10-18

Coverage: Claude (Anthropic) with web search. Other engines not included.

The question asked, verbatim: best telehealth platforms for therapists

Brands named, in the order the engine gave

1. SimplePractice recommended
   SimplePractice - the default recommendation for solo and small private practice.
2. TherapyNotes mentioned
   TherapyNotes - pick this over SimplePractice if documentation and insurance billing are your pain points.
3. TheraPlatform mentioned
   TheraPlatform - worth a look if you do group practice or multidisciplinary work (it's popular with OT/PT/SLP alongside mental health) or want in-session clinical tools like interactive whiteboards and shared screens for play/child therapy.
4. OT mentioned
   TheraPlatform - worth a look if you do group practice or multidisciplinary work (it's popular with OT/PT/SLP alongside mental health) or want in-session clinical tools like interactive whiteboards and shared screens for play/child therapy.
5. Doxy.me mentioned
   Doxy.me - the one I'd name first here.
6. Zoom mentioned
   Zoom Workplace for Healthcare - if you want the most reliable video on bad connections and clients who already know the interface.
7. Zoom Workplace mentioned
   Zoom Workplace for Healthcare - if you want the most reliable video on bad connections and clients who already know the interface.
8. Alma mentioned
   Alma or Headway - not software you buy, but networks that credential you with insurers, handle claims and get you paid, and include a basic EHR + telehealth.
9. Headway mentioned
   Alma or Headway - not software you buy, but networks that credential you with insurers, handle claims and get you paid, and include a basic EHR + telehealth.
10. Mentalyc mentioned
    And if notes are what's eating your evenings, an AI note tool like Mentalyc bolts onto whichever of the above you choose rather than replacing it.

Sources the engine cited

The answer, as recorded

## Short answer: it depends on whether you want *just video* or *video + the whole practice* **If you want one system to run your practice:** 1. **SimplePractice** - the default recommendation for solo and small private practice. Telehealth video, scheduling, client portal, intake forms, notes, insurance claims, and card processing all in one place. It's the most widely used, so your clients have likely seen the portal before and your billing questions have already been answered in forums. Roughly **$49/mo (Starter) to $99/mo (Plus)**; telehealth is not on the cheapest tier historically, so check that before you sign up. 2. **TherapyNotes** - pick this over SimplePractice if **documentation and insurance billing** are your pain points. Its note templates (intake, progress, treatment plan) are the best in the category and genuinely built by/for mental health clinicians, and its claim scrubbing is strong. About **$69/mo** for a solo clinician, telehealth included. Weaker mobile app and a plainer client-facing experience. 3. **TheraPlatform** - worth a look if you do **group practice or multidisciplinary work** (it's popular with OT/PT/SLP alongside mental health) or want in-session clinical tools like interactive whiteboards and shared screens for play/child therapy. Pricing isn't published publicly, so you'll have to request it. **If you only need HIPAA-compliant video (you already have an EHR, or you're cash-pay and keep notes elsewhere):** 4. **Doxy.me** - the one I'd name first here. Browser-based, nothing for the client to install, virtual waiting room, signed BAA, and a **genuinely free tier with unlimited visits and no call time limit**. Paid tiers run about **$29-35/provider/mo** and add HD video, screen share, group calls, and intake forms. Lowest-friction way to start seeing clients remotely this week. 5. **Zoom Workplace for Healthcare** - if you want the most reliable video on bad connections and clients who already know the interface. You need the healthcare/BAA plan, not a consumer account; standard free Zoom is **not** HIPAA-compliant for PHI. **Worth knowing about, slightly different category:** 6. **Alma** or **Headway** - not software you buy, but networks that credential you with insurers, handle claims and get you paid, and include a basic EHR + telehealth. If "I want insurance clients without the billing nightmare" is the real goal, these solve it better than any EHR does. Two practical notes: a platform is only HIPAA-compliant for you if you **sign the BAA** - most vendors require you to actively request/accept it. And if notes are what's eating your evenings, an AI note tool like **Mentalyc** bolts onto whichever of the above you choose rather than replacing it. Pricing above comes from third-party comparison sites and moves around (Doxy.me changed plans twice in 2026) - confirm on the vendor's own page before committing. Sources: - [Mentalyc - HIPAA-compliant telehealth platforms](https://www.mentalyc.com/blog/hipaa-compliant-telehealth-platforms) - [Mentalyc - SimplePractice vs TherapyNotes vs TheraNest](https://www.mentalyc.com/blog/simplepractice-therapynotes-and-theranest) - [Costbench - Doxy.me free plan](https://costbench.com/software/telehealth/doxy-me/free-plan/) - [Costbench - Doxy.me pricing change, August 2026](https://costbench.com/changelog/doxy-me-plan-removed-2026-08/) - [Capterra - Doxy.me pricing](https://www.capterra.com/p/158461/Doxy-me/pricing/) - [Capterra - TheraPlatform](https://www.capterra.com/p/238475/TheraPlatform/) - [Booknetic - 8 best teletherapy platforms](https://www.booknetic.com/blog/teletherapy-platforms-for-therapists-and-psychiatrists)

Near this answer

The same question, recorded on other dates: 2026-10-16, 2026-10-14, 2026-10-11, 2026-10-08, 2026-10-06, 2026-10-03, 2026-10-01, 2026-09-29, 2026-09-27, 2026-09-25, 2026-09-23.

telehealth platforms, asked for other audiences: medical clinics (asked 2026-10-18).

Other categories with a recorded answer: childcare management software, church management software, construction management software, dental practice software.

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Answer Watch records what one AI answer engine said on one date, nothing more. Each page names the engine and the model, carries the date the question was asked, and lists the brands that appeared in the answer in the order the engine gave them, with the sources it cited. It is a measurement, not a ranking, not a recommendation and not a claim about the world. Brands that did not appear in an answer are not named on any public page. Coverage: Claude (Anthropic) with web search. Other engines not included.