What Claude (Anthropic) with web search answered for telehealth platforms (therapists) on 2026-10-08

Claude (Anthropic) with web search claude-opus-5 asked 2026-10-08

Coverage: Claude (Anthropic) with web search. Other engines not included.

The question asked, verbatim: best telehealth platforms for therapists

Brands named, in the order the engine gave

1. SimplePractice recommended
   SimplePractice - the default recommendation for solo private-pay practices.
2. TherapyNotes mentioned
   TherapyNotes - pick this instead if insurance is a meaningful share of your revenue.
3. Doxy.me mentioned
   Doxy.me - the right answer if you already have an EHR (or just use a notes tool) and only need compliant video.
4. Zoom compared
   (pricing (https://www.capterra.com/p/158461/Doxy-me/pricing/), vs Zoom (https://costbench.com/compare/doxy-me-vs-zoom-for-healthcare/))
5. Zoom Workplace mentioned
   Zoom Workplace for Healthcare - best video quality and reliability of the group, with a BAA;
6. TheraPlatform mentioned
   TheraPlatform - cheapest credible all-in-one, roughly $39-$79/month depending on tier, with in-session whiteboard and screen sharing that make it a favorite among OT/SLP and child/play therapists specifically.
7. Google mentioned
   consumer Zoom, FaceTime, and standard Google Meet don't qualify without the healthcare/Workspace agreement in place.
8. Google Meet mentioned
   consumer Zoom, FaceTime, and standard Google Meet don't qualify without the healthcare/Workspace agreement in place.

Sources the engine cited

The answer, as recorded

Here's how I'd actually rank these, depending on how you bill: **1. SimplePractice** - the default recommendation for solo private-pay practices. All-in-one: HIPAA-compliant video, intake forms, scheduling, client portal, card processing, notes. Easiest to get running without IT help. Roughly $49/$79/$99 per month across Starter/Essential/Plus - note that **telehealth is only included from the Essential tier ($79)**, and AI notes and insurance-billing extras push the real cost higher than the headline number. ([pricing breakdown](https://www.costbench.com/software/telehealth/simplepractice/), [SimplePractice](https://www.simplepractice.com/compare/best-ehr-software)) **2. TherapyNotes** - pick this instead if insurance is a meaningful share of your revenue. Its claims/ERA workflow and documentation templates are stronger and cheaper to operate than SimplePractice's; around $69/month for a solo insurance-billing practice. Less polished interface, better billing engine. ([comparison](https://www.mentalyc.com/blog/simplepractice-vs-therapynotes)) **3. Doxy.me** - the right answer if you already have an EHR (or just use a notes tool) and only need compliant video. Browser-based, nothing for clients to install, free tier with unlimited calls, paid tiers up to about $29/provider/month. Thinnest on scheduling and payments - that's the tradeoff. ([pricing](https://www.capterra.com/p/158461/Doxy-me/pricing/), [vs Zoom](https://costbench.com/compare/doxy-me-vs-zoom-for-healthcare/)) **4. Zoom Workplace for Healthcare** - best video quality and reliability of the group, with a BAA; ~$15.99/user/month, or about $159.90/user billed annually. Worth it if session drops have burned you before or you run groups. You'll still need a separate EHR. ([pricing](https://www.costbench.com/software/telehealth/zoom-for-healthcare/price-history/)) **5. TheraPlatform** - cheapest credible all-in-one, roughly $39-$79/month depending on tier, with in-session whiteboard and screen sharing that make it a favorite among OT/SLP and child/play therapists specifically. Smaller company, less mature support than the top two. ([details](https://www.capterra.com/p/203711/TheraPlatform/), [review](https://www.choosingtherapy.com/theraplatform/)) A couple of things worth knowing: these prices come from review-aggregator sites, so confirm current numbers on the vendor pages before committing - telehealth tier gating in particular moves around. And whatever you choose, the non-negotiable is a **signed BAA** from the vendor; consumer Zoom, FaceTime, and standard Google Meet don't qualify without the healthcare/Workspace agreement in place. Also check that the platform supports the states you're licensed in for any multi-state or PSYPACT work - that's a licensure question the software won't solve for you. Sources: - https://www.simplepractice.com/compare/best-ehr-software - https://www.costbench.com/software/telehealth/simplepractice/ - https://www.mentalyc.com/blog/simplepractice-vs-therapynotes - https://www.capterra.com/p/158461/Doxy-me/pricing/ - https://costbench.com/compare/doxy-me-vs-zoom-for-healthcare/ - https://www.costbench.com/software/telehealth/zoom-for-healthcare/price-history/ - https://www.capterra.com/p/203711/TheraPlatform/ - https://www.choosingtherapy.com/theraplatform/

Near this answer

The same question, recorded on other dates: 2026-10-06, 2026-10-03, 2026-10-01, 2026-09-29, 2026-09-27, 2026-09-25, 2026-09-23, 2026-09-21, 2026-09-16, 2026-09-14, 2026-09-12.

telehealth platforms, asked for other audiences: medical clinics (asked 2026-10-08).

Other categories with a recorded answer: childcare management software, church management software, construction management software, dental practice software.

Markdown edition · JSON record · the question page, with every recording · Answer Watch · AEO Watch

Answer Watch records what one AI answer engine said on one date, nothing more. Each page names the engine and the model, carries the date the question was asked, and lists the brands that appeared in the answer in the order the engine gave them, with the sources it cited. It is a measurement, not a ranking, not a recommendation and not a claim about the world. Brands that did not appear in an answer are not named on any public page. Coverage: Claude (Anthropic) with web search. Other engines not included.