What Claude (Anthropic) with web search answered for telehealth platforms (therapists) on 2026-09-12

Claude (Anthropic) with web search claude-opus-5 asked 2026-09-12

Coverage: Claude (Anthropic) with web search. Other engines not included.

The question asked, verbatim: best telehealth platforms for therapists

Brands named, in the order the engine gave

1. SimplePractice recommended
   SimplePractice - my default recommendation for solo and small group practices.
2. TherapyNotes mentioned
   TherapyNotes - pick this over SimplePractice if billing and insurance claims are the core of your practice.
3. TheraPlatform mentioned
   TheraPlatform - good middle option if you want insurance claims, documentation, and video in one system and SimplePractice's higher tiers feel overpriced for what you use.
4. Doxy.me mentioned
   Doxy.me - the answer if you only need compliant video and already have notes/billing handled elsewhere.
5. Zoom mentioned
   Zoom for Healthcare - only if your organization already standardizes on Zoom.
6. Networks mentioned
   Networks to get insured clients (if you need caseload, not software)
7. Alma mentioned
   Alma - flat $125/mo for solo therapists, and you keep 100% of each reimbursement.
8. Headway mentioned
   do the arithmetic against Headway's per-session cut.
9. you're mentioned
   Lower risk while you're ramping up, more expensive at volume.
10. Grow Therapy mentioned
    Grow Therapy - also percentage-based, but it actively matches incoming client requests to providers rather than just listing you in a directory.

Sources the engine cited

The answer, as recorded

"Best telehealth platform for therapists" splits into two different purchases, so here's both, since most therapists end up needing one from each column. ## Software to run your own practice (video + EHR + billing) 1. **SimplePractice** - my default recommendation for solo and small group practices. Telehealth video is built in (clients join in a browser, no app), and it's the most polished interface in behavioral health EHRs, with a notably better client portal and self-scheduling than competitors. Plans run roughly $49-$99/mo, but features are gated by tier, so the cheap plan isn't the one you'll actually want. 2. **TherapyNotes** - pick this over SimplePractice if billing and insurance claims are the core of your practice. Telehealth is included on *every* plan, more billing is in the base price, and it holds ONC health IT certification. $69/mo solo, $79 for the first clinician in a group plus $50 per additional clinician. 3. **TheraPlatform** - good middle option if you want insurance claims, documentation, and video in one system and SimplePractice's higher tiers feel overpriced for what you use. 4. **Doxy.me** - the answer if you only need compliant video and already have notes/billing handled elsewhere. Free tier exists; Professional is ~$35/user/mo for group sessions and branding. Cheapest legitimate way to get HIPAA-compliant sessions. 5. **Zoom for Healthcare** - only if your organization already standardizes on Zoom. It costs more than Doxy.me for healthcare features and has no therapy-specific tooling. Note that ordinary consumer Zoom is not sufficient - you need the healthcare plan and a signed BAA. One caveat on all of these: HIPAA compliance is a configuration, not a product. Every one of these requires you to actually sign the BAA and set it up correctly. ## Networks to get insured clients (if you need caseload, not software) These are a different thing - they bring you referrals and handle credentialing, and they take a cut. 1. **Alma** - flat $125/mo for solo therapists, and you keep 100% of each reimbursement. Best economics once you have a full caseload; do the arithmetic against Headway's per-session cut. 2. **Headway** - no monthly fee, takes roughly 10-15% of each reimbursement (about $17-$28 on a $175-$185 90837). Lower risk while you're ramping up, more expensive at volume. 3. **Grow Therapy** - also percentage-based, but it actively matches incoming client requests to providers rather than just listing you in a directory. The one I'd start with if you're building a caseload from zero. Worth knowing: therapists have publicly voiced misgivings about this whole category - rate changes, opacity, and dependence on a middleman are recurring complaints. Treat them as a way to fill a schedule, not as your long-term business. Sources: - [12 Best HIPAA-Compliant Telehealth Platforms for Therapists and Psychiatrists in 2026 - Mentalyc](https://www.mentalyc.com/blog/hipaa-compliant-telehealth-platforms) - [Best teletherapy platforms for therapists - Upheal](https://www.upheal.io/blog/best-teletherapy-platforms-for-therapists) - [SimplePractice vs TherapyNotes (2026) - Mentalyc](https://www.mentalyc.com/blog/simplepractice-vs-therapynotes) - [SimplePractice Vs. TherapyNotes - ChoosingTherapy](https://www.choosingtherapy.com/therapynotes-vs-simplepractice/) - [Doxy.me Pricing 2026 - Costbench](https://costbench.com/software/telehealth/doxy-me/) - [Doxy.me vs. Zoom for Healthcare - TelehealthWatch](https://www.telehealthwatch.com/doxy-me-vs-zoom-for-healthcare-platform-needs/) - [Alma vs Headway vs Grow Therapy: Payout Rates (2026) - TherapyDial](https://therapydial.com/providers/setup/alma-vs-headway-vs-grow/) - [Headway vs Alma vs Grow vs Independent Credentialing - GetPaneled](https://www.getpaneled.com/resources/headway-vs-alma-vs-grow-vs-independent-credentialing) - [Therapists have misgivings on the platforms - ClearHealthCosts](https://clearhealthcosts.com/blog/2025/11/therapists-have-misgivings-on-the-platforms-alma-headway-etc-and-the-business-of-therapy/)

Markdown edition · the question page, with every recording · Answer Watch · AEO Watch

Answer Watch records what one AI answer engine said on one date, nothing more. Each page names the engine and the model, carries the date the question was asked, and lists the brands that appeared in the answer in the order the engine gave them, with the sources it cited. It is a measurement, not a ranking, not a recommendation and not a claim about the world. Brands that did not appear in an answer are not named on any public page. Coverage: Claude (Anthropic) with web search. Other engines not included.