What Claude (Anthropic) with web search answered for telehealth platforms (therapists) on 2026-09-27

Claude (Anthropic) with web search claude-opus-5 asked 2026-09-27

Coverage: Claude (Anthropic) with web search. Other engines not included.

The question asked, verbatim: best telehealth platforms for therapists

Brands named, in the order the engine gave

1. All-in-one mentioned
   All-in-one (EHR + notes + billing + video) - what most therapists should pick
2. SimplePractice recommended
   SimplePractice - The default recommendation for solo and small group private practice.
3. TherapyNotes mentioned
   TherapyNotes - What I'd pick if documentation quality and value matter more than UI polish.
4. Sessions Health mentioned
   Sessions Health - The budget pick.
5. Jane App mentioned
   Jane App - Best if you're in a multidisciplinary clinic (therapy alongside PT, OT, massage, nutrition).
6. US mentioned
   Stronger in Canada than US insurance billing.
7. TheraPlatform mentioned
   TheraPlatform - Worth a look specifically if you do child/speech/OT-adjacent work;
8. ICANotes mentioned
   ICANotes - For psychiatry and prescribers, or anywhere heavy clinical documentation and built-in PHQ-9/GAD-7/MSE assessments are the priority.
9. Video-only mentioned
   Video-only (you already have an EHR, or you're cash-pay and keep notes elsewhere)
10. Doxy.me mentioned
    Doxy.me - My top standalone pick.
11. Zoom mentioned
    Zoom for Healthcare (~$17/user/mo) or Google Meet / Microsoft Teams - Only if you already pay for Google Workspace or Microsoft 365 with a BAA in place, in which case you may not need a new vendor at all.
12. Healthcare mentioned
    Zoom for Healthcare (~$17/user/mo) or Google Meet / Microsoft Teams - Only if you already pay for Google Workspace or Microsoft 365 with a BAA in place, in which case you may not need a new vendor at all.
13. Google mentioned
    Zoom for Healthcare (~$17/user/mo) or Google Meet / Microsoft Teams - Only if you already pay for Google Workspace or Microsoft 365 with a BAA in place, in which case you may not need a new vendor at all.
14. Google Meet mentioned
    Zoom for Healthcare (~$17/user/mo) or Google Meet / Microsoft Teams - Only if you already pay for Google Workspace or Microsoft 365 with a BAA in place, in which case you may not need a new vendor at all.
15. Google Meet / Microsoft Teams mentioned
    Zoom for Healthcare (~$17/user/mo) or Google Meet / Microsoft Teams - Only if you already pay for Google Workspace or Microsoft 365 with a BAA in place, in which case you may not need a new vendor at all.
16. Microsoft Teams mentioned
    Zoom for Healthcare (~$17/user/mo) or Google Meet / Microsoft Teams - Only if you already pay for Google Workspace or Microsoft 365 with a BAA in place, in which case you may not need a new vendor at all.
17. Google Workspace mentioned
    Zoom for Healthcare (~$17/user/mo) or Google Meet / Microsoft Teams - Only if you already pay for Google Workspace or Microsoft 365 with a BAA in place, in which case you may not need a new vendor at all.
18. Microsoft 365 mentioned
    Zoom for Healthcare (~$17/user/mo) or Google Meet / Microsoft Teams - Only if you already pay for Google Workspace or Microsoft 365 with a BAA in place, in which case you may not need a new vendor at all.
19. signed BAA mentioned
    Important: consumer Zoom and FaceTime are not covered - you need the healthcare tier / a signed BAA.
20. Grow Therapy mentioned
    Grow Therapy, Alma, and Headway aren't really software - they're networks that credential you with insurers, handle claims, and send you referrals in exchange for a cut per session.
21. Alma mentioned
    Grow Therapy, Alma, and Headway aren't really software - they're networks that credential you with insurers, handle claims, and send you referrals in exchange for a cut per session.
22. Headway mentioned
    Grow Therapy, Alma, and Headway aren't really software - they're networks that credential you with insurers, handle claims, and send you referrals in exchange for a cut per session.

Sources the engine cited

The answer, as recorded

Here's how I'd think about it - the answer splits by whether you want video *plus* your whole practice run in one place, or just secure video bolted onto what you already use. ## All-in-one (EHR + notes + billing + video) - what most therapists should pick **1. SimplePractice** - The default recommendation for solo and small group private practice. Best-polished client portal, strong insurance billing/claims, huge integration and support ecosystem, so it's the one your clients will find easiest. The catch: telehealth is *not* on the $49/mo Starter plan - you need Essential ($79) or Plus ($99). ([pricing comparison](https://www.mentalyc.com/blog/simplepractice-vs-therapynotes), [SimplePractice](https://www.simplepractice.com/resource/best-ehr-software/)) **2. TherapyNotes** - What I'd pick if documentation quality and value matter more than UI polish. Built by/for behavioral health, excellent note templates, and critically it **includes telehealth on every plan** (~$69/mo solo); only group sessions or HD/screen-share need the $15/clinician Premium add-on. Cheaper than SimplePractice once you actually need video. ([comparison](https://www.choosingtherapy.com/therapynotes-vs-simplepractice/)) **3. Sessions Health** - The budget pick. HIPAA-compliant EHR with built-in video included at no extra charge, roughly half the cost of SimplePractice Essential for a cash-pay solo practice. Fewer bells and whistles, smaller company. Sources disagree on whether there's a genuinely free tier, so verify current pricing directly before committing. ([comparison](https://therapyhipaahub.com/simplepractice-vs-sessions-health/)) **4. Jane App** - Best if you're in a multidisciplinary clinic (therapy alongside PT, OT, massage, nutrition). Clean interface, strong scheduling, affordable AI scribe add-on. Stronger in Canada than US insurance billing. ([EHR roundup](https://www.mentalyc.com/blog/best-ehr-for-private-practice)) **5. TheraPlatform** - Worth a look specifically if you do child/speech/OT-adjacent work; it has interactive therapy tools and activities built into the video session, which the others don't. ([TheraPlatform](https://www.theraplatform.com/blog/534/best-teletherapy-platforms)) **6. ICANotes** - For psychiatry and prescribers, or anywhere heavy clinical documentation and built-in PHQ-9/GAD-7/MSE assessments are the priority. Purpose-built for behavioral health rather than adapted from general medical software. Clunkier, pricier. ([ICANotes comparison](https://www.icanotes.com/2025/10/16/best-ehr-for-mental-health-private-practice/)) ## Video-only (you already have an EHR, or you're cash-pay and keep notes elsewhere) **7. Doxy.me** - My top standalone pick. Purpose-built for healthcare, no client download, virtual waiting room, and it **signs a BAA on every plan including the free tier**. Free works genuinely well for a solo practitioner; paid is ~$35/mo flat. ([Doxy.me pricing](https://www.capterra.com/p/158461/Doxy-me/pricing/)) **8. Zoom for Healthcare** (~$17/user/mo) or **Google Meet / Microsoft Teams** - Only if you already pay for Google Workspace or Microsoft 365 with a BAA in place, in which case you may not need a new vendor at all. Important: consumer Zoom and FaceTime are *not* covered - you need the healthcare tier / a signed BAA. ([comparison](https://theraflow.llc/blog/is-zoom-hipaa-compliant-for-therapy)) ## One separate category: client acquisition **Grow Therapy**, **Alma**, and **Headway** aren't really software - they're networks that credential you with insurers, handle claims, and send you referrals in exchange for a cut per session. If your problem is an empty caseload or you can't get paneled, these solve a different problem than any EHR above, and many therapists run one alongside SimplePractice or TherapyNotes. ([Grow Therapy](https://growtherapy.com/blog/best-online-therapy/)) **The one non-negotiable across all of these:** don't upload any client PHI until the vendor has signed a BAA with you, regardless of what their marketing page claims. Sources: - https://www.mentalyc.com/blog/simplepractice-vs-therapynotes - https://www.mentalyc.com/blog/best-ehr-for-private-practice - https://www.mentalyc.com/blog/hipaa-compliant-telehealth-platforms - https://www.choosingtherapy.com/therapynotes-vs-simplepractice/ - https://therapyhipaahub.com/simplepractice-vs-sessions-health/ - https://www.theraplatform.com/blog/534/best-teletherapy-platforms - https://www.icanotes.com/2025/10/16/best-ehr-for-mental-health-private-practice/ - https://www.capterra.com/p/158461/Doxy-me/pricing/ - https://theraflow.llc/blog/is-zoom-hipaa-compliant-for-therapy - https://growtherapy.com/blog/best-online-therapy/ - https://www.simplepractice.com/resource/best-ehr-software/

Near this answer

The same question, recorded on other dates: 2026-09-25, 2026-09-23, 2026-09-21, 2026-09-16, 2026-09-14, 2026-09-12, 2026-09-10, 2026-09-08.

telehealth platforms, asked for other audiences: medical clinics (asked 2026-09-27).

Other categories with a recorded answer: childcare management software, church management software, construction management software, dental practice software.

Markdown edition · JSON record · the question page, with every recording · Answer Watch · AEO Watch

Answer Watch records what one AI answer engine said on one date, nothing more. Each page names the engine and the model, carries the date the question was asked, and lists the brands that appeared in the answer in the order the engine gave them, with the sources it cited. It is a measurement, not a ranking, not a recommendation and not a claim about the world. Brands that did not appear in an answer are not named on any public page. Coverage: Claude (Anthropic) with web search. Other engines not included.