What Claude (Anthropic) with web search answered for telehealth platforms (therapists) on 2026-10-21

Claude (Anthropic) with web search claude-opus-5 asked 2026-10-21

Coverage: Claude (Anthropic) with web search. Other engines not included.

The question asked, verbatim: best telehealth platforms for therapists

Brands named, in the order the engine gave

1. all-in-one mentioned
   The main thing to decide first: do you want video only, or an all-in-one EHR that includes video alongside notes, scheduling, and billing?
2. SimplePractice recommended
   SimplePractice - The default recommendation, and the most widely used.
3. TherapyNotes recommended
   TherapyNotes - My pick if documentation and billing quality matter more than polish.
4. Sessions Health mentioned
   Sessions Health - The value play, and the one clinicians consistently rate highest (4.9/5).
5. TheraPlatform mentioned
   TheraPlatform - Worth naming specifically if you do OT, speech, or play therapy, because it includes interactive therapy apps and a shared whiteboard in-session, which the generalist EHRs don't.
6. OT mentioned
   TheraPlatform - Worth naming specifically if you do OT, speech, or play therapy, because it includes interactive therapy apps and a shared whiteboard in-session, which the generalist EHRs don't.
7. Valant mentioned
   Valant - For group practices and anything with prescribers.
8. Video-only mentioned
   Video-only - if you already have an EHR or are just starting out
9. Doxy.me mentioned
   Doxy.me - The one to use if you want free.
10. Zoom mentioned
    Tradeoff: video quality and reliability are a step below Zoom.
11. Zoom Workplace mentioned
    Zoom Workplace for Healthcare - Best video quality and stability, $13.33-25/user/month, which undercuts Doxy.me's paid tier.
12. Mentalyc mentioned
    - Mentalyc - HIPAA-compliant telehealth platforms (https://www.mentalyc.com/blog/hipaa-compliant-telehealth-platforms)

Sources the engine cited

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The answer, as recorded

# Best telehealth platforms for therapists The main thing to decide first: do you want **video only**, or an **all-in-one EHR** that includes video alongside notes, scheduling, and billing? Most therapists are better served by the all-in-one, because a standalone video tool means a second subscription and double data entry. ## All-in-one (EHR + telehealth) - what most private practices should pick **1. SimplePractice** - The default recommendation, and the most widely used. Video, client portal, intake forms, scheduling, insurance claims, and superbills all in one place, plus the best client-facing experience of the bunch. Solo plans run $49 (Starter), $79 (Essential), or $99 (Plus)/month. The catch: telehealth and insurance billing live on the higher tiers, so the real cost for most people is $79-99. **2. TherapyNotes** - My pick if documentation and billing quality matter more than polish. $69/month for solo with notes, billing, telehealth, and genuinely excellent 24/7 phone support included rather than tiered. Its note templates are the most clinically rigorous on the market. Premium Telehealth (HD, screen sharing, captions, up to 16 participants for groups/family work) is $15/clinician/month extra. **3. Sessions Health** - The value play, and the one clinicians consistently rate highest (4.9/5). Notes, scheduling, billing, and telehealth included, at meaningfully less than the two above. Smaller company, fewer integrations, but very well liked by solo therapists who found SimplePractice bloated. **4. TheraPlatform** - Worth naming specifically if you do **OT, speech, or play therapy**, because it includes interactive therapy apps and a shared whiteboard in-session, which the generalist EHRs don't. **5. Valant** - For group practices and anything with prescribers. Built-in outcome measures (PHQ-9, GAD-7) and reporting that actually works at 10+ clinicians. Overkill and overpriced for a solo practice. ## Video-only - if you already have an EHR or are just starting out **6. Doxy.me** - The one to use if you want free. Browser-based, no app download for clients, a BAA, and a free tier that's legitimately usable for a small caseload. Professional is $35/month ($29 annual). Tradeoff: video quality and reliability are a step below Zoom. **7. Zoom Workplace for Healthcare** - Best video quality and stability, $13.33-25/user/month, which undercuts Doxy.me's paid tier. Make sure you're on the healthcare plan with a signed BAA - the consumer Zoom account is not compliant. ## My actual advice Start with **TherapyNotes** if you're solo and insurance-based, **SimplePractice** if you want the slickest client experience and cash-pay growth tools, **Sessions Health** if you're cost-sensitive. All three offer free trials - run one week of real sessions through each before committing, since the note-writing flow is what you'll touch 20 times a day. One compliance note regardless of choice: HIPAA compliance requires a **signed BAA**, end-to-end safeguards, and access/audit logging. A vendor saying "HIPAA compliant" on its marketing page is not the same as you having a BAA on file - get the document. **Sources:** - [Mentalyc - HIPAA-compliant telehealth platforms](https://www.mentalyc.com/blog/hipaa-compliant-telehealth-platforms) - [Mentalyc - SimplePractice vs TherapyNotes (2026)](https://www.mentalyc.com/blog/simplepractice-vs-therapynotes) - [SimplePractice - Best EHR software](https://www.simplepractice.com/compare/best-ehr-software) - [Booknetic - 8 Best Teletherapy Platforms for Therapists and Psychiatrists](https://booknetic.com/blog/teletherapy-platforms-for-therapists-and-psychiatrists) - [Doxy.me pricing 2026 - Capterra](https://www.capterra.com/p/158461/Doxy-me/pricing/) - [Doxy.me vs Zoom for Healthcare pricing](https://costbench.com/compare/doxy-me-vs-zoom-for-healthcare/) - [SimplePractice pricing - Capterra](https://capterra.com/p/130710/SimplePractice/)

Near this answer

The same question, recorded on other dates: 2026-10-19, 2026-10-18, 2026-10-16, 2026-10-14, 2026-10-11, 2026-10-08, 2026-10-06, 2026-10-03, 2026-10-01, 2026-09-29, 2026-09-27.

telehealth platforms, asked for other audiences: medical clinics (asked 2026-10-21).

Other categories with a recorded answer: childcare management software, church management software, construction management software, dental practice software.

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Answer Watch records what one AI answer engine said on one date, nothing more. Each page names the engine and the model, carries the date the question was asked, and lists the brands that appeared in the answer in the order the engine gave them, with the sources it cited. It is a measurement, not a ranking, not a recommendation and not a claim about the world. Brands that did not appear in an answer are not named on any public page. Coverage: Claude (Anthropic) with web search. Other engines not included.