What Claude (Anthropic) with web search answered for telehealth platforms (medical clinics) on 2026-10-06
Claude (Anthropic) with web search claude-opus-5 asked 2026-10-06
On 2026-10-06, Claude (Anthropic) with web search was asked "best telehealth platforms for medical clinics". It named 9 brands; the first six, in order, were Doxy.me, SimplePractice, Healthie, Updox, Teladoc Health and Epic.
| Question | best telehealth platforms for medical clinics |
|---|---|
| Asked on | 2026-10-06 |
| Engine | Claude (Anthropic) with web search |
| Model | claude-opus-5 |
| Brands named | 9 |
| Sources cited | 11 |
| Audience | medical clinics |
| Coverage | Coverage: Claude (Anthropic) with web search. Other engines not included. |
| Last verified |
Coverage: Claude (Anthropic) with web search. Other engines not included.
The question asked, verbatim: best telehealth platforms for medical clinics
Brands named, in the order the engine gave
- Doxy.me recommended
Doxy.me - Still my default first recommendation for clinics that just need secure video bolted onto an existing EHR.
- SimplePractice mentioned
SimplePractice - The right call if you're a behavioral health, therapy, or counseling practice.
- Healthie mentioned
Healthie - Best fit for nutrition, dietetics, wellness, chronic care, and coaching-adjacent clinics.
- Updox mentioned
Updox - Worth naming because it bundles telehealth with the unglamorous things clinics actually run on: secure fax, patient messaging, forms, and reminders.
- Teladoc Health mentioned
Teladoc Health - The enterprise default.
- Epic mentioned
Deep Epic, Cerner, and Athena integration, unlimited concurrent providers, 24/7 support, and the scale track record procurement committees want to see.
- Amwell mentioned
Amwell - Pick this over Teladoc specifically if you need physical care settings: telemedicine carts, kiosks, in-room hospital TV kits, and exam peripherals that let a remote physician do a real exam.
- Zoom mentioned
Zoom for Healthcare - The pragmatic middle.
- OmniMD mentioned
- Top Telehealth Platforms for Clinics - OmniMD (https://omnimd.com/blog/best-telehealth-software-for-clinics/)
What Claude (Anthropic) with web search answered about telehealth platforms for medical clinics on 2026-10-06: 9 brands named, 11 sources cited. This question is asked again on the nightly schedule and each new answer gets its own dated page.
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Cited sources with a record here: capterra.com, costbench.com, selecthub.com. The owner of a cited domain can take an email for each new citation.
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Sources the engine cited
| Source | Type |
|---|---|
| blog.doximity.com | vendor |
| sermo.com | other |
| practicebetter.io | other |
| omnimd.com | vendor |
| capterra.com | review |
| costbench.com | other |
| costbench.com | other |
| costbench.com | other |
| selecthub.com | other |
| emitrr.com | other |
| capterra.com | review |
The answer, as recorded
The honest answer is that "best" splits by what kind of clinic you are, because these products aren't really competing with each other. Here's who I'd actually name, in order: ## If you're a small or mid-size independent clinic (the most common case) **1. Doxy.me** - Still my default first recommendation for clinics that just need secure video bolted onto an existing EHR. Browser-based, no app download for patients, virtual waiting room, BAA included even on the free tier. Paid plans run roughly $29-$42/provider/month, and they cut pricing in 2026. If your front desk is non-technical and your patients skew older, this is the lowest-friction option that exists. Weakness: it's a video tool, not a practice system - no scheduling, billing, or charting. **2. SimplePractice** - The right call if you're a behavioral health, therapy, or counseling practice. Telehealth is baked into a full practice-management stack (scheduling, notes, insurance billing, client portal), starting around $49/month. For solo and small group mental health practices it's effectively the category standard. **3. Healthie** - Best fit for nutrition, dietetics, wellness, chronic care, and coaching-adjacent clinics. Full EHR plus telehealth, scheduling, charting, and billing, with aggressive entry pricing (around $19/month). Also has a real API, so it's the one I'd pick if you eventually want to build your own patient-facing app on top. **4. Updox** - Worth naming because it bundles telehealth with the unglamorous things clinics actually run on: secure fax, patient messaging, forms, and reminders. If you're replacing three vendors, the roughly $49-$99/user/month is often net cheaper. Pricing is quote-based, so expect a sales call. ## If you're a hospital, health system, or multi-site group **5. Teladoc Health** - The enterprise default. Deep Epic, Cerner, and Athena integration, unlimited concurrent providers, 24/7 support, and the scale track record procurement committees want to see. Expensive and slow to implement; don't look at it under ~20 providers. **6. Amwell** - Pick this over Teladoc specifically if you need physical care settings: telemedicine carts, kiosks, in-room hospital TV kits, and exam peripherals that let a remote physician do a real exam. Also the stronger choice for white-label branding. Enterprise pricing runs five to six figures annually. **7. Zoom for Healthcare** - The pragmatic middle. Enterprise-grade video reliability, HIPAA BAA, EHR integrations, and admin controls at roughly $13-$25/user/month - dramatically cheaper than Amwell or Teladoc. But it is only video. You'll still need scheduling, documentation, and billing elsewhere. Good for systems that already have a strong EHR and just need the video layer to never drop a call. ## Two things I'd tell you regardless of size Check **your existing EHR first** - athenahealth, eClinicalWorks, Epic, and Kareo all ship native telehealth that's usually included or cheap. If it's adequate, buying a second vendor is wasted money and a second login for your staff. And the real 2026 differentiator is **AI**: ambient scribes that draft the note during the visit and AI clinical decision support on the call. If you're signing a multi-year contract, weigh the AI roadmap heavily - that's where the actual time savings are now, not in video quality. One caveat on the numbers: several of the specific price points above come from third-party pricing-tracker sites rather than vendor pages, and telehealth pricing changes often. Confirm current figures directly with any vendor before budgeting. Sources: - [The Best Telehealth Platforms for Doctors in 2026 - Doximity](https://blog.doximity.com/articles/The-Best-Telehealth-Platforms-for-Doctors-in-2026-AI-Features-Workflow-Integration-and-Patient-Experience) - [The 4 best telemedicine platforms for physicians in 2026 - Sermo](https://www.sermo.com/resources/telemedicine-platforms/) - [8 best HIPAA-compliant telehealth platforms - Practice Better](https://practicebetter.io/blog/best-hipaa-compliant-telehealth-platforms) - [Top Telehealth Platforms for Clinics - OmniMD](https://omnimd.com/blog/best-telehealth-software-for-clinics/) - [Doxy.me Pricing 2026 - Capterra](https://www.capterra.com/p/158461/Doxy-me/pricing/) - [Doxy.me Free Plan 2026 - Costbench](https://costbench.com/software/telehealth/doxy-me/free-plan/) - [Teladoc Health vs Amwell Pricing (2026) - Costbench](https://costbench.com/compare/amwell-vs-teladoc-health/) - [Zoom for Healthcare vs Amwell Pricing (2026) - Costbench](https://costbench.com/compare/amwell-vs-zoom-for-healthcare/) - [Amwell vs Teladoc Health - SelectHub](https://www.selecthub.com/telemedicine-software/amwell-vs-teladoc-health/) - [The Ultimate Guide To Updox Pricing - Emitrr](https://emitrr.com/blog/updox-pricing/) - [eVisit Software Pricing - Capterra](https://www.capterra.com/p/136499/eVisit/)
Near this answer
The same question, recorded on other dates: 2026-10-03, 2026-10-01, 2026-09-29, 2026-09-27, 2026-09-25, 2026-09-23, 2026-09-21, 2026-09-16, 2026-09-14, 2026-09-12, 2026-09-10.
telehealth platforms, asked for other audiences: therapists (asked 2026-10-06).
Other categories with a recorded answer: childcare management software, church management software, construction management software, dental practice software.
Markdown edition · JSON record · the question page, with every recording · Answer Watch · AEO Watch
Answer Watch records what one AI answer engine said on one date, nothing more. Each page names the engine and the model, carries the date the question was asked, and lists the brands that appeared in the answer in the order the engine gave them, with the sources it cited. It is a measurement, not a ranking, not a recommendation and not a claim about the world. Brands that did not appear in an answer are not named on any public page. Coverage: Claude (Anthropic) with web search. Other engines not included.