{"question": "best telehealth platforms for medical clinics", "category": "telehealth-platforms", "category_name": "telehealth platforms", "audience": "medical-clinics", "audience_name": "medical clinics", "engine": "Claude (Anthropic) with web search", "model": "claude-opus-5", "asked_at": "2026-10-06T22:30:04Z", "permalink": "https://bikoosh.com/answers/s/telehealth-platforms-medical-clinics-2026-10-06", "question_page": "https://bikoosh.com/answers/q/telehealth-platforms/medical-clinics", "brands_named": [{"position": 1, "brand": "Doxy.me", "label": "recommended"}, {"position": 2, "brand": "SimplePractice", "label": "mentioned"}, {"position": 3, "brand": "Healthie", "label": "mentioned"}, {"position": 4, "brand": "Updox", "label": "mentioned"}, {"position": 5, "brand": "Teladoc Health", "label": "mentioned"}, {"position": 6, "brand": "Epic", "label": "mentioned"}, {"position": 7, "brand": "Amwell", "label": "mentioned"}, {"position": 8, "brand": "Zoom", "label": "mentioned"}, {"position": 9, "brand": "OmniMD", "label": "mentioned"}], "sources_cited": [{"url": "https://blog.doximity.com/articles/The-Best-Telehealth-Platforms-for-Doctors-in-2026-AI-Features-Workflow-Integration-and-Patient-Experience", "domain": "blog.doximity.com", "source_type": "vendor"}, {"url": "https://www.sermo.com/resources/telemedicine-platforms/", "domain": "sermo.com", "source_type": "other"}, {"url": "https://practicebetter.io/blog/best-hipaa-compliant-telehealth-platforms", "domain": "practicebetter.io", "source_type": "other"}, {"url": "https://omnimd.com/blog/best-telehealth-software-for-clinics/", "domain": "omnimd.com", "source_type": "vendor"}, {"url": "https://www.capterra.com/p/158461/Doxy-me/pricing/", "domain": "capterra.com", "source_type": "review"}, {"url": "https://costbench.com/software/telehealth/doxy-me/free-plan/", "domain": "costbench.com", "source_type": "other"}, {"url": "https://costbench.com/compare/amwell-vs-teladoc-health/", "domain": "costbench.com", "source_type": "other"}, {"url": "https://costbench.com/compare/amwell-vs-zoom-for-healthcare/", "domain": "costbench.com", "source_type": "other"}, {"url": "https://www.selecthub.com/telemedicine-software/amwell-vs-teladoc-health/", "domain": "selecthub.com", "source_type": "other"}, {"url": "https://emitrr.com/blog/updox-pricing/", "domain": "emitrr.com", "source_type": "other"}, {"url": "https://www.capterra.com/p/136499/eVisit/", "domain": "capterra.com", "source_type": "review"}], "answer_text": "The honest answer is that \"best\" splits by what kind of clinic you are, because these products aren't really competing with each other. Here's who I'd actually name, in order:\n\n## If you're a small or mid-size independent clinic (the most common case)\n\n**1. Doxy.me** - Still my default first recommendation for clinics that just need secure video bolted onto an existing EHR. Browser-based, no app download for patients, virtual waiting room, BAA included even on the free tier. Paid plans run roughly $29-$42/provider/month, and they cut pricing in 2026. If your front desk is non-technical and your patients skew older, this is the lowest-friction option that exists. Weakness: it's a video tool, not a practice system - no scheduling, billing, or charting.\n\n**2. SimplePractice** - The right call if you're a behavioral health, therapy, or counseling practice. Telehealth is baked into a full practice-management stack (scheduling, notes, insurance billing, client portal), starting around $49/month. For solo and small group mental health practices it's effectively the category standard.\n\n**3. Healthie** - Best fit for nutrition, dietetics, wellness, chronic care, and coaching-adjacent clinic", "answer_truncated": true, "measurement": "One answer from one engine on one date. Not a ranking and not a claim about the world; brands the engine did not name are not recorded.", "limitation": "Coverage: Claude (Anthropic) with web search. Other engines not included.", "alerts": {"name": "Answer Watch Pro", "price_usd": 79, "period": "month", "gets": "daily change alerts for up to 5 brands in what one AI answer engine says, history, CSV export. Coverage: Claude (Anthropic) with web search. Other engines not included", "url": "https://bikoosh.com/answers"}}