{"question": "best telehealth platforms for medical clinics", "category": "telehealth-platforms", "category_name": "telehealth platforms", "audience": "medical-clinics", "audience_name": "medical clinics", "engine": "Claude (Anthropic) with web search", "model": "claude-opus-5", "asked_at": "2026-10-11T00:37:04Z", "permalink": "https://bikoosh.com/answers/s/telehealth-platforms-medical-clinics-2026-10-11", "question_page": "https://bikoosh.com/answers/q/telehealth-platforms/medical-clinics", "brands_named": [{"position": 1, "brand": "Epic", "label": "mentioned"}, {"position": 2, "brand": "NextGen", "label": "mentioned"}, {"position": 3, "brand": "DrChrono", "label": "mentioned"}, {"position": 4, "brand": "Doxy.me", "label": "mentioned"}, {"position": 5, "brand": "Zoom", "label": "mentioned"}, {"position": 6, "brand": "Zoom Workplace", "label": "mentioned"}, {"position": 7, "brand": "SimplePractice", "label": "recommended"}, {"position": 8, "brand": "Curogram", "label": "mentioned"}, {"position": 9, "brand": "Teladoc Health", "label": "mentioned"}, {"position": 10, "brand": "Teladoc Health Solo", "label": "mentioned"}, {"position": 11, "brand": "Amwell", "label": "mentioned"}, {"position": 12, "brand": "Amwell Converge", "label": "mentioned"}, {"position": 13, "brand": "Oracle", "label": "mentioned"}, {"position": 14, "brand": "VSee Clinic", "label": "mentioned"}, {"position": 15, "brand": "OmniMD", "label": "mentioned"}], "sources_cited": [{"url": "https://www.capterra.com/p/158461/Doxy-me/", "domain": "capterra.com", "source_type": "review"}, {"url": "https://omnimd.com/blog/best-telehealth-software-for-clinics/", "domain": "omnimd.com", "source_type": "vendor"}, {"url": "https://www.hipaajournal.com/zoom-hipaa-compliant/", "domain": "hipaajournal.com", "source_type": "other"}, {"url": "https://costbench.com/compare/doxy-me-vs-zoom-for-healthcare/", "domain": "costbench.com", "source_type": "other"}, {"url": "https://simplepractice.com/compare/simplepractice-vs-clinic-source", "domain": "simplepractice.com", "source_type": "vendor"}, {"url": "https://www.capterra.com/p/136499/eVisit/", "domain": "capterra.com", "source_type": "review"}, {"url": "https://www.teladochealth.com/platform/", "domain": "teladochealth.com", "source_type": "other"}, {"url": "https://www.businesswire.com/news/home/20211014005310/en/Amwells-Converge-Virtual-Care-Platform-Hailed-as-Best-New-Application-in-Telehealth", "domain": "businesswire.com", "source_type": "vendor"}, {"url": "https://www.capterra.com/p/158468/Cloud-Clinic/", "domain": "capterra.com", "source_type": "review"}, {"url": "https://blog.doximity.com/articles/the-best-telehealth-platforms-for-doctors-in-2026-ai-features-workflow-integration-and-patient-experience", "domain": "blog.doximity.com", "source_type": "vendor"}], "answer_text": "The honest answer is that \"best\" splits by whether you want a video tool bolted onto your existing EHR, or an all-in-one practice platform. Here's who I'd actually name, roughly in the order I'd try them:\n\n**1. Your existing EHR's built-in telehealth** - Athenahealth, eClinicalWorks (healow), Epic (MyChart video), NextGen, DrChrono. I'd check this before shopping. If your EHR already includes video visits, you get charting, e-prescribing, and billing in one chart with no second login and no extra BAA. Most clinics that end up unhappy with a standalone tool are unhappy about double documentation, not video quality.\n\n**2. Doxy.me** - the default for small clinics and solo providers who just need secure video fast. Browser-based, no patient download, personalized virtual waiting room, patient queue. Professional is ~$35/provider/mo and a Clinic tier covers 2-50 providers; range quoted at $0-$42/provider/mo. Critical caveat: **the free tier does not come with a signed BAA**, so don't run PHI visits on it. ([pricing](https://www.capterra.com/p/158461/Doxy-me/), [BAA caveat](https://omnimd.com/blog/best-telehealth-software-for-clinics/))\n\n**3. Zoom Workplace for Healthcare** - best if yo", "answer_truncated": true, "measurement": "One answer from one engine on one date. Not a ranking and not a claim about the world; brands the engine did not name are not recorded.", "limitation": "Coverage: Claude (Anthropic) with web search. Other engines not included.", "alerts": {"name": "Answer Watch Pro", "price_usd": 79, "period": "month", "gets": "daily change alerts for up to 5 brands in what one AI answer engine says, history, CSV export. Coverage: Claude (Anthropic) with web search. Other engines not included", "url": "https://bikoosh.com/answers"}}