What Claude (Anthropic) with web search answered for online ordering platforms (takeaways) on 2026-09-20

Claude (Anthropic) with web search claude-opus-5 asked 2026-09-20

Coverage: Claude (Anthropic) with web search. Other engines not included.

The question asked, verbatim: best online ordering platforms for takeaways

Brands named, in the order the engine gave

1. Flipdish recommended
   Flipdish - my default pick for a UK/Ireland takeaway.
2. Square recommended
   Square Online - the one I'd name for anyone starting out or low-volume.
3. Online recommended
   Square Online - the one I'd name for anyone starting out or low-volume.
4. Square POS recommended
   Genuinely free tier, branded ordering page, orders drop straight into Square POS, no contract.
5. ChowNow recommended
   ChowNow - the US equivalent of the Flipdish slot.
6. Toast recommended
   Toast Online Ordering - only if you want Toast as your POS too.
7. Owner.com recommended
   Owner.com - worth a look if you want ordering plus website, CRM, loyalty and marketing automation in one subscription and don't want to assemble that yourself.
8. Marketplaces mentioned
   Marketplaces - for reach, not as your only channel: Just Eat / Deliveroo / Uber Eats in the UK, Menulog in AU/NZ, DoorDash and Uber Eats in the US.
9. Just Eat mentioned
   Marketplaces - for reach, not as your only channel: Just Eat / Deliveroo / Uber Eats in the UK, Menulog in AU/NZ, DoorDash and Uber Eats in the US.
10. Deliveroo mentioned
    Marketplaces - for reach, not as your only channel: Just Eat / Deliveroo / Uber Eats in the UK, Menulog in AU/NZ, DoorDash and Uber Eats in the US.
11. Uber Eats mentioned
    Marketplaces - for reach, not as your only channel: Just Eat / Deliveroo / Uber Eats in the UK, Menulog in AU/NZ, DoorDash and Uber Eats in the US.
12. DoorDash mentioned
    Marketplaces - for reach, not as your only channel: Just Eat / Deliveroo / Uber Eats in the UK, Menulog in AU/NZ, DoorDash and Uber Eats in the US.
13. GloriaFood mentioned
    And one source flagged GloriaFood (a popular free option) as shutting down in 2027 - I'd treat that as unconfirmed, but I wouldn't build on it right now without checking.
14. Chowly compared
    - Toast vs Square for Restaurants (2026): Fees & Fit - Chowly (https://chowly.com/resources/blogs/toast-vs-square-for-restaurants/)

Sources the engine cited

The answer, as recorded

Searched. Quick framing first, because it changes the answer: there are two different things called "online ordering platforms" - **marketplaces** (they bring you customers, take 14-30%) and **direct ordering** (orders through your own site/app, you pay a subscription instead of commission). Most takeaways want the second as the core, with a marketplace bolted on for discovery. Your word "takeaways" reads UK/Ireland/NZ to me, so I've weighted that way but included the US names too. **Direct ordering - what I'd actually recommend, in order:** 1. **Flipdish** - my default pick for a UK/Ireland takeaway. Branded website + your own app, kiosks, 0% marketplace commission (subscription + normal card fees), and it's built for this market rather than adapted to it. Best all-round if you're doing real volume. 2. **Square Online** - the one I'd name for anyone starting out or low-volume. Genuinely free tier, branded ordering page, orders drop straight into Square POS, no contract. Costs scale with orders (3.3% + 30¢ online on the free plan), which is exactly right when volume is small and wrong once it's large. 3. **storekit** - UK, strong free/low-cost tier, very quick to set up. Good sibling option to Square if you don't want to be in the Square ecosystem. 4. **eTakeawayMax** - 0% commission, ~1,300 UK sites, aimed squarely at independent takeaways/chip shops/dessert shops rather than restaurants. Unglamorous but cheap and well-suited if you're a single-site independent. 5. **ChowNow** - the US equivalent of the Flipdish slot. Flat $119/$229/$328 a month, no commission on direct orders, 45+ POS integrations, optional branded app. Flat fee means the more you sell the better it looks. 6. **Toast Online Ordering** - only if you want Toast as your POS too. $69/mo POS plus online ordering as a paid module, good processing rates (~2.49% + 15¢), but it's a two-year commitment and you're buying the whole hardware ecosystem, not just ordering. 7. **Owner.com** - worth a look if you want ordering *plus* website, CRM, loyalty and marketing automation in one subscription and don't want to assemble that yourself. **Marketplaces - for reach, not as your only channel:** Just Eat / Deliveroo / Uber Eats in the UK, Menulog in AU/NZ, DoorDash and Uber Eats in the US. Use them to get found, then push repeat customers to your own site. **DoorDash's own "Online Ordering"** product is the odd one out and worth knowing about: no monthly fee and no commission on *direct* orders, while still giving you access to their delivery fleet. Two honest caveats: "commission-free" never means cost-free - you'll still pay subscription, card processing and delivery fees, so run the maths on your actual monthly order count before picking flat-fee vs per-order. And one source flagged **GloriaFood** (a popular free option) as shutting down in 2027 - I'd treat that as unconfirmed, but I wouldn't build on it right now without checking. Sources: - [Top 5 Online Ordering Systems for Takeaway Restaurants in the UK & Ireland (2026)](https://restauranttech.co.uk/guides/best-online-ordering-systems-takeaway-restaurants-uk-ireland-2026) - [eTakeawayMax](https://etakeawaymax.co.uk/) - [Best Commission-Free Online Ordering Systems for Restaurants in 2026 - Eatsy Orders](https://eatsyorders.com/blog/best-commission-free-online-ordering-systems) - [ChowNow Pricing 2026 - Capterra](https://www.capterra.com/p/229841/ChowNow/pricing/) - [Toast vs Square for Restaurants (2026): Fees & Fit - Chowly](https://chowly.com/resources/blogs/toast-vs-square-for-restaurants/) - [9 Best Restaurant Online Ordering Systems for 2026 - The Restaurant HQ](https://www.therestauranthq.com/technology/online-ordering-system/) - [5 Best Online Ordering Systems for Restaurants in 2026 - Owner.com](https://www.owner.com/blog/online-ordering-system-for-restaurants)

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Answer Watch records what one AI answer engine said on one date, nothing more. Each page names the engine and the model, carries the date the question was asked, and lists the brands that appeared in the answer in the order the engine gave them, with the sources it cited. It is a measurement, not a ranking, not a recommendation and not a claim about the world. Brands that did not appear in an answer are not named on any public page. Coverage: Claude (Anthropic) with web search. Other engines not included.