{"question": "best video conferencing software for small businesses", "category": "video-conferencing-software", "category_name": "video conferencing software", "audience": "small-businesses", "audience_name": "small businesses", "engine": "Claude (Anthropic) with web search", "model": "claude-opus-5", "asked_at": "2026-10-28T23:25:18Z", "permalink": "https://bikoosh.com/answers/s/video-conferencing-software-small-businesses-2026-10-28", "question_page": "https://bikoosh.com/answers/q/video-conferencing-software/small-businesses", "brands_named": [{"position": 1, "brand": "Google", "label": "mentioned"}, {"position": 2, "brand": "Google Meet", "label": "mentioned"}, {"position": 3, "brand": "Google Workspace", "label": "mentioned"}, {"position": 4, "brand": "Microsoft", "label": "recommended"}, {"position": 5, "brand": "Microsoft Teams", "label": "mentioned"}, {"position": 6, "brand": "Microsoft 365", "label": "mentioned"}, {"position": 7, "brand": "Zoom", "label": "mentioned"}, {"position": 8, "brand": "Zoom Workplace", "label": "mentioned"}, {"position": 9, "brand": "Whereby", "label": "mentioned"}, {"position": 10, "brand": "Zoho", "label": "mentioned"}, {"position": 11, "brand": "Zoho Meeting", "label": "mentioned"}, {"position": 12, "brand": "RingCentral", "label": "mentioned"}, {"position": 13, "brand": "Dialpad", "label": "mentioned"}, {"position": 14, "brand": "GoTo Meeting", "label": "mentioned"}, {"position": 15, "brand": "Jitsi Meet", "label": "mentioned"}], "sources_cited": [{"url": "https://www.dialpad.com/blog/best-video-conferencing-software-for-small-business/", "domain": "dialpad.com", "source_type": "vendor"}, {"url": "https://marketingagency.sg/zoom-vs-teams-vs-google-meet/", "domain": "marketingagency.sg", "source_type": "other"}, {"url": "https://buralog.jp/?p=18289", "domain": "buralog.jp", "source_type": "other"}, {"url": "https://softwaremany.pages.dev/blog/2026-02-24-video-conferencing-tools-zoom-teams-meet/", "domain": "softwaremany.pages.dev", "source_type": "other"}, {"url": "https://www.getmonetizely.com/articles/video-conferencing-cost-comparison-2024-zoom-vs-google-meet-vs-microsoft-teams-which-offers-best-value-for-remote-teams", "domain": "getmonetizely.com", "source_type": "other"}], "answer_text": "## The short answer\n\nFor most small businesses, **you probably shouldn't buy video conferencing at all** - you should use what's bundled with the email/docs suite you're already paying for. Here's the order I'd actually consider them:\n\n**1. Google Meet** - if you're already on Google Workspace ($6-18/user/mo). It's included, runs entirely in the browser with nothing to install, and the free tier does 60-minute meetings with up to 100 people. Lowest friction for guests and clients; nobody has to download anything. This is the default I'd recommend for a small team that isn't already a Microsoft shop.\n\n**2. Microsoft Teams** - if you're on Microsoft 365. Also included (Business Basic, Business Standard, and up), so the marginal cost is zero. Worth it mainly because meetings, chat, files, and Office all live in one place - but Teams is heavier and clunkier than Meet for calls with outside people. Note Microsoft raised 365 prices as of July 2026 (Business Basic $6 → $7, Business Standard $12.50 → $14).\n\n**3. Zoom Workplace** - if video calls *are* your business: sales demos, client sessions, coaching, telehealth, webinars. Pro runs about $15/host/mo for unlimited meeting length and 100", "answer_truncated": true, "measurement": "One answer from one engine on one date. Not a ranking and not a claim about the world; brands the engine did not name are not recorded.", "limitation": "Coverage: Claude (Anthropic) with web search. Other engines not included.", "alerts": {"name": "Answer Watch Pro", "price_usd": 79, "period": "month", "gets": "daily change alerts for up to 5 brands in what one AI answer engine says, history, CSV export. Coverage: Claude (Anthropic) with web search. Other engines not included", "url": "https://bikoosh.com/answers"}}