{"question": "best video conferencing software for small businesses", "category": "video-conferencing-software", "category_name": "video conferencing software", "audience": "small-businesses", "audience_name": "small businesses", "engine": "Claude (Anthropic) with web search", "model": "claude-opus-5", "asked_at": "2026-09-27T22:10:33Z", "permalink": "https://bikoosh.com/answers/s/video-conferencing-software-small-businesses-2026-09-27", "question_page": "https://bikoosh.com/answers/q/video-conferencing-software/small-businesses", "brands_named": [{"position": 1, "brand": "Google", "label": "recommended"}, {"position": 2, "brand": "Google Meet", "label": "recommended"}, {"position": 3, "brand": "Google Workspace", "label": "recommended"}, {"position": 4, "brand": "Microsoft Teams", "label": "mentioned"}, {"position": 5, "brand": "Microsoft 365", "label": "mentioned"}, {"position": 6, "brand": "Microsoft 365 Business", "label": "mentioned"}, {"position": 7, "brand": "Zoom", "label": "mentioned"}, {"position": 8, "brand": "Zoho", "label": "mentioned"}, {"position": 9, "brand": "Zoho Meeting", "label": "mentioned"}, {"position": 10, "brand": "Zoho CRM", "label": "mentioned"}, {"position": 11, "brand": "Books", "label": "mentioned"}, {"position": 12, "brand": "RingCentral", "label": "mentioned"}], "sources_cited": [{"url": "https://www.forbes.com/advisor/business/software/best-video-conferencing-software/", "domain": "forbes.com", "source_type": "other"}, {"url": "https://www.techradar.com/best/best-video-conferencing-software", "domain": "techradar.com", "source_type": "review"}, {"url": "https://www.g2.com/categories/video-conferencing/small-business", "domain": "g2.com", "source_type": "review"}, {"url": "https://www.cledara.com/blog/zoom-vs-google-meet-vs-microsoft-teams", "domain": "cledara.com", "source_type": "other"}, {"url": "https://trackstack.tech/en/zoom-vs-google-meet-vs-teams-comparison/", "domain": "trackstack.tech", "source_type": "other"}], "answer_text": "Here's how I'd rank them, and the honest answer is that for most small businesses the choice follows whichever office suite you already pay for.\n\n**1. Google Meet (via Google Workspace)** - My default recommendation if you don't already have a strong preference. It's browser-based, so there's nothing to install for you or your guests, and it's the cheapest entry point: Business Starter runs roughly $7-9/user/month and Meet is bundled in, so if you're already on Workspace it costs you nothing extra. The catch: cloud recording and translated captions are gated behind Business Standard (~$18/user/mo).\n\n**2. Microsoft Teams (via Microsoft 365 Business Basic)** - Best value if you're already a Microsoft shop, since it bundles Office apps, 1 TB of OneDrive per user, and 300-participant meetings into one bill. Note Microsoft raised prices as of July 1, 2026 - Business Basic went $6 → $7, Business Standard $12.50 → $14, and the meetings-only Teams Essentials tier $4 → $4.50. Teams is the price leader on paper but it's the clunkiest of the three for external guests.\n\n**3. Zoom (Workplace Pro)** - The one I'd pick if you're client-facing and hold a lot of meetings with people outside your co", "answer_truncated": true, "measurement": "One answer from one engine on one date. Not a ranking and not a claim about the world; brands the engine did not name are not recorded.", "limitation": "Coverage: Claude (Anthropic) with web search. Other engines not included.", "alerts": {"name": "Answer Watch Pro", "price_usd": 79, "period": "month", "gets": "daily change alerts for up to 5 brands in what one AI answer engine says, history, CSV export. Coverage: Claude (Anthropic) with web search. Other engines not included", "url": "https://bikoosh.com/answers"}}