# What Claude (Anthropic) with web search answered for telehealth platforms (therapists) on 2026-09-23

## In short

On 2026-09-23, Claude (Anthropic) with web search was asked "best telehealth platforms for therapists". It named 11 brands; the first six, in order, were SimplePractice, TherapyNotes, Doxy.me, signed BAA, TheraPlatform and Jane App.

| Fact | Value |
| --- | --- |
| Question | best telehealth platforms for therapists |
| Asked on | 2026-09-23 |
| Engine | Claude (Anthropic) with web search |
| Model | claude-opus-5 |
| Brands named | 11 |
| Sources cited | 10 |
| Audience | therapists |
| Coverage | Coverage: Claude (Anthropic) with web search. Other engines not included. |
| Last verified | 2026-09-23 |

Page: https://bikoosh.com/answers/s/telehealth-platforms-therapists-2026-09-23
Coverage: Claude (Anthropic) with web search. Other engines not included.

## The answer, as recorded

Asked on 2026-09-23 through Claude (Anthropic) with web search (model claude-opus-5).

> Here's what I'd actually recommend, roughly in the order I'd suggest you consider them:
> 
> **1. SimplePractice** - the default for most solo and small private practices. Video is built in (clients click a link, join in a browser, no app), and it's covered under their BAA, so you don't need a separate video tool. The client portal is the real selling point: booking, intake forms, consents, invoices, and secure messaging all under one client login. Best all-around choice if you're doing your own billing between sessions.
> 
> **2. TherapyNotes** - the pick if documentation and insurance claims are your bottleneck. Reviewers consistently praise its ERA matching and denial tracking, which matters if you're billing high volume across several payers. It's HITRUST certified, and 24/7 live phone support is a genuine differentiator in this space. The trade-off: telehealth was bolted on later and is described as usable rather than smooth.
> 
> **3. Doxy.me** - the best answer if you already have an EHR (or don't want one) and just need a video layer. Free plan with unlimited sessions, a signed BAA even on the free tier, a virtual waiting room, and nothing for clients to download. Paid tiers run ~$35-5

## Brands named, in the order the engine gave

| Position | Brand | How it was named |
|---|---|---|
| 1 | SimplePractice | recommended |
| 2 | TherapyNotes | recommended |
| 3 | Doxy.me | recommended |
| 4 | signed BAA | recommended |
| 5 | TheraPlatform | recommended |
| 6 | Jane App | recommended |
| 7 | TheraNest | recommended |
| 8 | Alma | mentioned |
| 9 | Headway | mentioned |
| 10 | Skip Zoom | mentioned |
| 11 | Zoom | mentioned |

## Sources the engine cited

- https://www.mentalyc.com/blog/hipaa-compliant-telehealth-platforms (other)
- https://www.upheal.io/blog/best-teletherapy-platforms-for-therapists (other)
- https://www.mentalyc.com/blog/simplepractice-vs-therapynotes (other)
- https://www.choosingtherapy.com/therapynotes-vs-simplepractice/ (other)
- https://costbench.com/software/telehealth/doxy-me/free-plan/ (other)
- https://www.telehealthwatch.com/doxy-me-vs-zoom-for-healthcare-platform-needs/ (other)
- https://jane.app/features/telehealth (other)
- https://www.supanote.ai/blog/alma-vs-headway (other)
- https://clearhealthcosts.com/blog/2025/11/therapists-have-misgivings-on-the-platforms-alma-headway-etc-and-the-business-of-therapy/ (other)
- https://psychology.com/therapy-software/teletherapy-software (other)

The question page: https://bikoosh.com/answers/q/telehealth-platforms/therapists

Answer Watch records what one AI answer engine said on one date, nothing more. Each page names the engine and the model, carries the date the question was asked, and lists the brands that appeared in the answer in the order the engine gave them, with the sources it cited. It is a measurement, not a ranking, not a recommendation and not a claim about the world. Brands that did not appear in an answer are not named on any public page. Coverage: Claude (Anthropic) with web search. Other engines not included.