{"question": "best telehealth platforms for medical clinics", "category": "telehealth-platforms", "category_name": "telehealth platforms", "audience": "medical-clinics", "audience_name": "medical clinics", "engine": "Claude (Anthropic) with web search", "model": "claude-opus-5", "asked_at": "2026-10-28T22:55:56Z", "permalink": "https://bikoosh.com/answers/s/telehealth-platforms-medical-clinics-2026-10-28", "question_page": "https://bikoosh.com/answers/q/telehealth-platforms/medical-clinics", "brands_named": [{"position": 1, "brand": "AdvancedMD", "label": "mentioned"}, {"position": 2, "brand": "NextGen", "label": "mentioned"}, {"position": 3, "brand": "Epic", "label": "mentioned"}, {"position": 4, "brand": "Doxy.me", "label": "mentioned"}, {"position": 5, "brand": "Zoom", "label": "mentioned"}, {"position": 6, "brand": "Zoom Workplace", "label": "mentioned"}, {"position": 7, "brand": "SimplePractice", "label": "mentioned"}, {"position": 8, "brand": "Amwell", "label": "mentioned"}, {"position": 9, "brand": "Teladoc", "label": "mentioned"}, {"position": 10, "brand": "OmniMD", "label": "mentioned"}, {"position": 11, "brand": "Practice Better", "label": "mentioned"}], "sources_cited": [{"url": "https://omnimd.com/compare/athenahealth-vs-eclinicalworks/", "domain": "omnimd.com", "source_type": "vendor"}, {"url": "https://www.massmed.org/Patient-Care/COVID-19/Telehealth-Vendor-Options", "domain": "massmed.org", "source_type": "other"}, {"url": "https://practicebetter.io/blog/best-hipaa-compliant-telehealth-platforms", "domain": "practicebetter.io", "source_type": "vendor"}, {"url": "https://startupog.com/amwell-alternatives", "domain": "startupog.com", "source_type": "other"}, {"url": "https://omnimd.com/blog/best-telehealth-software-for-clinics/", "domain": "omnimd.com", "source_type": "vendor"}], "answer_text": "## The short version\n\nThe single biggest factor is whether your EHR already includes telehealth. If it does, use it - a separate video tool means double documentation and a second patient login, which is where most clinics' telehealth adoption dies. Everything below assumes you've checked that first.\n\n**1. Your existing EHR's built-in module** - eClinicalWorks (healow TeleVisits), Athenahealth, AdvancedMD, NextGen, Epic. Visit notes, e-prescribing, labs, and billing all live in one chart. eCW's healow TeleVisits is fully integrated with the clinical record including lab interface and e-prescribing. ([omnimd.com](https://omnimd.com/compare/athenahealth-vs-eclinicalworks/)) Worth noting: athenahealth has historically relied on partner integrations rather than a native video product, so confirm what your contract actually covers. ([massmed.org](https://www.massmed.org/Patient-Care/COVID-19/Telehealth-Vendor-Options))\n\n**2. Doxy.me** - the default if you want video only, bolted onto whatever you already run. No patient download, browser-based, HIPAA-compliant with a BAA, and there's a genuinely usable free tier. Professional is around $35/month per provider, with a multi-provider Clini", "answer_truncated": true, "measurement": "One answer from one engine on one date. Not a ranking and not a claim about the world; brands the engine did not name are not recorded.", "limitation": "Coverage: Claude (Anthropic) with web search. Other engines not included.", "alerts": {"name": "Answer Watch Pro", "price_usd": 79, "period": "month", "gets": "daily change alerts for up to 5 brands in what one AI answer engine says, history, CSV export. Coverage: Claude (Anthropic) with web search. Other engines not included", "url": "https://bikoosh.com/answers"}}