{"question": "best telehealth platforms for medical clinics", "category": "telehealth-platforms", "category_name": "telehealth platforms", "audience": "medical-clinics", "audience_name": "medical clinics", "engine": "Claude (Anthropic) with web search", "model": "claude-opus-5", "asked_at": "2026-10-26T01:27:46Z", "permalink": "https://bikoosh.com/answers/s/telehealth-platforms-medical-clinics-2026-10-26", "question_page": "https://bikoosh.com/answers/q/telehealth-platforms/medical-clinics", "brands_named": [{"position": 1, "brand": "Epic", "label": "mentioned"}, {"position": 2, "brand": "NextGen", "label": "mentioned"}, {"position": 3, "brand": "DrChrono", "label": "mentioned"}, {"position": 4, "brand": "Doxy.me", "label": "recommended"}, {"position": 5, "brand": "Zoom", "label": "mentioned"}, {"position": 6, "brand": "Zoom Workplace", "label": "mentioned"}, {"position": 7, "brand": "Oracle", "label": "mentioned"}, {"position": 8, "brand": "SimplePractice", "label": "mentioned"}, {"position": 9, "brand": "all-in-one", "label": "mentioned"}, {"position": 10, "brand": "Healthie", "label": "mentioned"}, {"position": 11, "brand": "per-seat", "label": "mentioned"}, {"position": 12, "brand": "VSee Clinic", "label": "mentioned"}, {"position": 13, "brand": "Teladoc Health", "label": "mentioned"}, {"position": 14, "brand": "Teladoc Health / Amwell", "label": "mentioned"}, {"position": 15, "brand": "Amwell", "label": "mentioned"}, {"position": 16, "brand": "OmniMD", "label": "mentioned"}], "sources_cited": [{"url": "https://helpcenter.doxy.me/en/articles/8273344-ehr-integration-epic", "domain": "helpcenter.doxy.me", "source_type": "other"}, {"url": "https://www.capterra.com/compare/158461-158468/Doxy-me-vs-Cloud-Clinic", "domain": "capterra.com", "source_type": "review"}, {"url": "https://news.zoom.com/zoom-expands-healthcare-solutions-to-streamline-workflows-and-strengthen-patient-engagement/", "domain": "news.zoom.com", "source_type": "vendor"}, {"url": "https://www.zoom.com/blog/ehr-integrations-telehealth/", "domain": "zoom.com", "source_type": "vendor"}, {"url": "https://www.capterra.com/p/130710/SimplePractice/", "domain": "capterra.com", "source_type": "review"}, {"url": "https://www.gethealthie.com/healthie-vs-layout", "domain": "gethealthie.com", "source_type": "other"}, {"url": "https://www.capterra.com/p/158468/Cloud-Clinic/", "domain": "capterra.com", "source_type": "review"}, {"url": "https://www.capterra.com/p/233335/pMD-Telehealth", "domain": "capterra.com", "source_type": "review"}, {"url": "https://omnimd.com/blog/best-telehealth-software-for-clinics/", "domain": "omnimd.com", "source_type": "vendor"}, {"url": "https://blog.doximity.com/articles/the-best-telehealth-platforms-for-doctors-in-2026-ai-features-workflow-integration-and-patient-experience", "domain": "blog.doximity.com", "source_type": "vendor"}, {"url": "https://www.sermo.com/resources/telemedicine-platforms/", "domain": "sermo.com", "source_type": "other"}, {"url": "https://www.helpwire.app/blog/best-telehealth-platforms/", "domain": "helpwire.app", "source_type": "other"}], "answer_text": "Searched; here's what I'd actually recommend, in the order I'd consider them.\n\n**First, a framing point:** the biggest decision isn't which video tool - it's whether you buy telehealth *inside* your EHR or bolt it on. If your charting and claims live in athenahealth, eClinicalWorks, Epic, NextGen or DrChrono, start by pricing their native module (athenaTelehealth, healow Televisits, Epic MyChart Video Visits). A separate platform means a second login and manual documentation, which is where most clinics lose the time they hoped to save.\n\n## The shortlist\n\n1. **Doxy.me** - my default recommendation for small and mid-size clinics. Browser-based, nothing for patients to install, and the lowest-friction rollout of anything on this list. Free tier exists but **paid plans are what you need for patient care** (~$35/mo per provider; clinic plans ~$50/mo for 2-50 users, which include a custom BAA). Has an Epic/MyChart integration so patients can join from the portal and the visit logs back to the chart. ([doxy.me Epic integration](https://helpcenter.doxy.me/en/articles/8273344-ehr-integration-epic), [pricing comparison](https://www.capterra.com/compare/158461-158468/Doxy-me-vs-Cloud-Clinic)", "answer_truncated": true, "measurement": "One answer from one engine on one date. Not a ranking and not a claim about the world; brands the engine did not name are not recorded.", "limitation": "Coverage: Claude (Anthropic) with web search. Other engines not included.", "alerts": {"name": "Answer Watch Pro", "price_usd": 79, "period": "month", "gets": "daily change alerts for up to 5 brands in what one AI answer engine says, history, CSV export. Coverage: Claude (Anthropic) with web search. Other engines not included", "url": "https://bikoosh.com/answers"}}