{"question": "best telehealth platforms for medical clinics", "category": "telehealth-platforms", "category_name": "telehealth platforms", "audience": "medical-clinics", "audience_name": "medical clinics", "engine": "Claude (Anthropic) with web search", "model": "claude-opus-5", "asked_at": "2026-10-23T23:34:05Z", "permalink": "https://bikoosh.com/answers/s/telehealth-platforms-medical-clinics-2026-10-23", "question_page": "https://bikoosh.com/answers/q/telehealth-platforms/medical-clinics", "brands_named": [{"position": 1, "brand": "Epic", "label": "mentioned"}, {"position": 2, "brand": "Tebra", "label": "mentioned"}, {"position": 3, "brand": "NextGen", "label": "mentioned"}, {"position": 4, "brand": "Virtual", "label": "mentioned"}, {"position": 5, "brand": "Doxy.me", "label": "mentioned"}, {"position": 6, "brand": "Zoom", "label": "mentioned"}, {"position": 7, "brand": "Zoom Workplace", "label": "mentioned"}, {"position": 8, "brand": "Teladoc Health", "label": "mentioned"}, {"position": 9, "brand": "SimplePractice", "label": "mentioned"}, {"position": 10, "brand": "Healthie", "label": "mentioned"}, {"position": 11, "brand": "Practice Better", "label": "mentioned"}, {"position": 12, "brand": "Doximity Dialer", "label": "mentioned"}], "sources_cited": [{"url": "https://www.healthcareitnews.com/news/athenahealth-launches-new-ehr-embedded-telehealth-tool", "domain": "healthcareitnews.com", "source_type": "other"}, {"url": "https://ventures.mckesson.com/epic-mychart-partnership-american-well/", "domain": "ventures.mckesson.com", "source_type": "other"}, {"url": "https://g2.com/products/doxy-me/pricing", "domain": "g2.com", "source_type": "review"}, {"url": "https://www.capterra.com/p/158461/Doxy-me/reviews/", "domain": "capterra.com", "source_type": "review"}, {"url": "https://evisit.com/evisit-becomes-first-telemedicine-solution-to-fully-integrate-with-athenahealth-ehr", "domain": "evisit.com", "source_type": "other"}, {"url": "https://www.getapp.ca/compare/111633/121935/zoom/vs/doxy-me", "domain": "getapp.ca", "source_type": "other"}, {"url": "https://www.beckershospitalreview.com/telehealth/teladoc-health-integrates-virtual-care-platform-wit", "domain": "beckershospitalreview.com", "source_type": "other"}, {"url": "https://practicebetter.io/blog/best-hipaa-compliant-telehealth-platforms", "domain": "practicebetter.io", "source_type": "vendor"}, {"url": "https://blog.doximity.com/articles/the-best-telehealth-platforms-for-doctors-in-2026-ai-features-workflow-integration-and-patient-experience", "domain": "blog.doximity.com", "source_type": "vendor"}], "answer_text": "## The short answer\n\nThe right pick depends almost entirely on whether you already have an EHR you're keeping. That's the fork in the road, so here's my list organized around it.\n\n### If you have an EHR you're keeping - use its native telehealth first\n1. **Your EHR's built-in module** (athenaTelehealth, Epic video visits via MyChart, Tebra, eClinicalWorks healow, NextGen Virtual Visits). This is my genuine first recommendation and it's the one most clinics skip. Documentation, scheduling, and billing land in one chart with no double entry, and there's usually no separate per-provider license. athenahealth's version runs in the browser with no download or separate integration; Epic delivers video visits inside MyChart with single sign-on so patients use credentials they already have. Bolting on a third-party tool when this exists is how clinics end up paying twice for worse charting. ([Healthcare IT News](https://www.healthcareitnews.com/news/athenahealth-launches-new-ehr-embedded-telehealth-tool), [McKesson Ventures](https://ventures.mckesson.com/epic-mychart-partnership-american-well/))\n\n### If you need a standalone platform\n2. **Doxy.me** - the default for small and solo practice", "answer_truncated": true, "measurement": "One answer from one engine on one date. Not a ranking and not a claim about the world; brands the engine did not name are not recorded.", "limitation": "Coverage: Claude (Anthropic) with web search. Other engines not included.", "alerts": {"name": "Answer Watch Pro", "price_usd": 79, "period": "month", "gets": "daily change alerts for up to 5 brands in what one AI answer engine says, history, CSV export. Coverage: Claude (Anthropic) with web search. Other engines not included", "url": "https://bikoosh.com/answers"}}