# What Claude (Anthropic) with web search answered for telehealth platforms (medical clinics) on 2026-10-18

## In short

On 2026-10-18, Claude (Anthropic) with web search was asked "best telehealth platforms for medical clinics". It named 15 brands; the first six, in order, were Doxy.me, Professional, Mend, Epic, NextGen and Zoom.

| Fact | Value |
| --- | --- |
| Question | best telehealth platforms for medical clinics |
| Asked on | 2026-10-18 |
| Engine | Claude (Anthropic) with web search |
| Model | claude-opus-5 |
| Brands named | 15 |
| Sources cited | 8 |
| Audience | medical clinics |
| Coverage | Coverage: Claude (Anthropic) with web search. Other engines not included. |
| Last verified | 2026-10-18 |

Page: https://bikoosh.com/answers/s/telehealth-platforms-medical-clinics-2026-10-18
Coverage: Claude (Anthropic) with web search. Other engines not included.

## The answer, as recorded

Asked on 2026-10-18 through Claude (Anthropic) with web search (model claude-opus-5).

> The honest answer is that "best" depends on whether you already have an EHR you're keeping. Here's how I'd rank them.
> 
> ## If you already have an EHR and just need compliant video
> 
> **1. Doxy.me** - My default recommendation for most clinics. Browser-based, no app download for patients (the single biggest reason video visits fail), and it was built for healthcare rather than retrofitted. Clinic plans run about $50/month for 2-50 providers, Professional ~$35/month solo. One critical caveat: the free tier does not include a BAA, so you cannot legally use it for patient visits - pay for a plan and get the BAA signed before your first visit.
> 
> **2. Mend** - The strongest pick if EHR integration is non-negotiable. It integrates with 80+ EHRs including Epic, Cerner, athenahealth, eClinicalWorks, NextGen, and Allscripts, so your staff don't double-enter anything. Also has good patient intake and no-show reduction tooling. Pricier and more sales-driven than Doxy.me.
> 
> **3. Zoom Workplace for Healthcare** - Worth naming because video quality and reliability are excellent and your staff already know it. But you need the healthcare tier with a BAA, not Zoom Basic, and it's a generic meeting tool:

## Brands named, in the order the engine gave

| Position | Brand | How it was named |
|---|---|---|
| 1 | Doxy.me | recommended |
| 2 | Professional | mentioned |
| 3 | Mend | mentioned |
| 4 | Epic | mentioned |
| 5 | NextGen | mentioned |
| 6 | Zoom | mentioned |
| 7 | Zoom Workplace | mentioned |
| 8 | Check | mentioned |
| 9 | SimplePractice | mentioned |
| 10 | all-in-one | mentioned |
| 11 | Healthie | mentioned |
| 12 | Curogram | mentioned |
| 13 | VSee Clinic | mentioned |
| 14 | OmniMD | mentioned |
| 15 | Practice Better | mentioned |

## Sources the engine cited

- https://www.zocdoc.com/resources/blog/article/hipaa-compliant-telehealth-platforms/ (other)
- https://omnimd.com/blog/best-telehealth-software-for-clinics/ (vendor)
- https://newsite1.practicebetter.io/blog/best-hipaa-compliant-telehealth-platforms (vendor)
- https://mend.com/ (vendor)
- https://www.massmed.org/Patient-Care/COVID-19/Telehealth-Vendor-Options (other)
- https://www.capterra.com/compare/158461-158468/Doxy-me-vs-Cloud-Clinic (review)
- https://www.choosingtherapy.com/healthie-review/ (other)
- https://blog.doximity.com/articles/the-best-telehealth-platforms-for-doctors-in-2026-ai-features-workflow-integration-and-patient-experience (vendor)

The question page: https://bikoosh.com/answers/q/telehealth-platforms/medical-clinics

Alerts and membership: Answer Watch Pro, 79 USD per month: https://bikoosh.com/answers. Bikoosh is monitoring assistance, not complete protection.

Answer Watch records what one AI answer engine said on one date, nothing more. Each page names the engine and the model, carries the date the question was asked, and lists the brands that appeared in the answer in the order the engine gave them, with the sources it cited. It is a measurement, not a ranking, not a recommendation and not a claim about the world. Brands that did not appear in an answer are not named on any public page. Coverage: Claude (Anthropic) with web search. Other engines not included.