{"question": "best telehealth platforms for medical clinics", "category": "telehealth-platforms", "category_name": "telehealth platforms", "audience": "medical-clinics", "audience_name": "medical clinics", "engine": "Claude (Anthropic) with web search", "model": "claude-opus-5", "asked_at": "2026-10-14T21:33:10Z", "permalink": "https://bikoosh.com/answers/s/telehealth-platforms-medical-clinics-2026-10-14", "question_page": "https://bikoosh.com/answers/q/telehealth-platforms/medical-clinics", "brands_named": [{"position": 1, "brand": "Epic", "label": "mentioned"}, {"position": 2, "brand": "AdvancedMD", "label": "mentioned"}, {"position": 3, "brand": "NextGen", "label": "mentioned"}, {"position": 4, "brand": "Doxy.me", "label": "mentioned"}, {"position": 5, "brand": "Spruce Health", "label": "recommended"}, {"position": 6, "brand": "G2", "label": "mentioned"}, {"position": 7, "brand": "Zoom", "label": "mentioned"}, {"position": 8, "brand": "SimplePractice", "label": "recommended"}, {"position": 9, "brand": "Healthie", "label": "mentioned"}, {"position": 10, "brand": "Zoom Workplace", "label": "mentioned"}, {"position": 11, "brand": "Curogram", "label": "mentioned"}, {"position": 12, "brand": "Klara", "label": "mentioned"}, {"position": 13, "brand": "ModMed", "label": "mentioned"}, {"position": 14, "brand": "Amwell Converge", "label": "mentioned"}, {"position": 15, "brand": "Doximity Dialer", "label": "mentioned"}, {"position": 16, "brand": "Google", "label": "mentioned"}, {"position": 17, "brand": "Google Meet", "label": "mentioned"}, {"position": 18, "brand": "OmniMD", "label": "mentioned"}, {"position": 19, "brand": "Carepatron", "label": "mentioned"}], "sources_cited": [{"url": "https://blog.doximity.com/articles/the-best-telehealth-platforms-for-doctors-in-2026-ai-features-workflow-integration-and-patient-experience", "domain": "blog.doximity.com", "source_type": "vendor"}, {"url": "https://omnimd.com/blog/best-telehealth-software-for-clinics/", "domain": "omnimd.com", "source_type": "vendor"}, {"url": "https://www.sermo.com/resources/telemedicine-platforms/", "domain": "sermo.com", "source_type": "other"}, {"url": "https://www.atlantic.net/hipaa-compliant-hosting/top-7-hipaa-compliant-telehealth-platforms-2026.md", "domain": "atlantic.net", "source_type": "other"}, {"url": "https://www.carepatron.com/blog/telemedicine-platforms-that-are-hipaa-compliant", "domain": "carepatron.com", "source_type": "vendor"}, {"url": "https://costbench.com/compare/amwell-vs-zoom-for-healthcare/", "domain": "costbench.com", "source_type": "other"}, {"url": "https://www.mobihealthnews.com/news/amwell-looks-third-party-device-integrations-launch-converge", "domain": "mobihealthnews.com", "source_type": "other"}, {"url": "https://www.g2.com/compare/klara-vs-spruce-health", "domain": "g2.com", "source_type": "review"}, {"url": "https://www.rfp.wiki/vendors/spruce-health", "domain": "rfp.wiki", "source_type": "other"}, {"url": "https://www.capterra.com/compare/167439-203066/Healthie-vs-Klara", "domain": "capterra.com", "source_type": "review"}], "answer_text": "## The short answer\n\nFor most clinics, the best telehealth platform is **the video module already built into your EHR**. Buying a separate platform means double documentation, broken billing, and a second login for staff. So check that first - then look at the list below.\n\nHere's how I'd rank the actual products:\n\n**1. Your EHR's native telehealth** - athenaTelehealth (athenahealth), eClinicalWorks healow TeleVisits, Epic Video Client, AdvancedMD's AdvancedTelemedicine, NextGen Virtual Visits. Charting, coding, and claims stay in one chart. Usually $0-$100/provider/month as an add-on, sometimes bundled free. If this works adequately, stop shopping.\n\n**2. Doxy.me** - the default for solo practitioners and small clinics. Browser-based, patients click a link with nothing to install, and there's a genuinely usable free HIPAA-compliant tier; paid is roughly $35/provider/month. No EHR integration - you chart in your EHR and video here. Best cheap, low-friction option.\n\n**3. Spruce Health** - my pick if your real problem is patient communication, not video. One HIPAA inbox for calls, texts, faxes, team chat, and video visits. Strongest user reviews of this group (4.7 on G2 across ~300 rev", "answer_truncated": true, "measurement": "One answer from one engine on one date. Not a ranking and not a claim about the world; brands the engine did not name are not recorded.", "limitation": "Coverage: Claude (Anthropic) with web search. Other engines not included.", "alerts": {"name": "Answer Watch Pro", "price_usd": 79, "period": "month", "gets": "daily change alerts for up to 5 brands in what one AI answer engine says, history, CSV export. Coverage: Claude (Anthropic) with web search. Other engines not included", "url": "https://bikoosh.com/answers"}}