{"question": "best telehealth platforms for medical clinics", "category": "telehealth-platforms", "category_name": "telehealth platforms", "audience": "medical-clinics", "audience_name": "medical clinics", "engine": "Claude (Anthropic) with web search", "model": "claude-opus-5", "asked_at": "2026-09-27T21:39:48Z", "permalink": "https://bikoosh.com/answers/s/telehealth-platforms-medical-clinics-2026-09-27", "question_page": "https://bikoosh.com/answers/q/telehealth-platforms/medical-clinics", "brands_named": [{"position": 1, "brand": "Doxy.me", "label": "mentioned"}, {"position": 2, "brand": "signed BAA", "label": "mentioned"}, {"position": 3, "brand": "Zoom", "label": "mentioned"}, {"position": 4, "brand": "Healthcare", "label": "mentioned"}, {"position": 5, "brand": "SimplePractice", "label": "mentioned"}, {"position": 6, "brand": "TheraPlatform", "label": "mentioned"}, {"position": 7, "brand": "Amwell", "label": "mentioned"}, {"position": 8, "brand": "VSee", "label": "mentioned"}, {"position": 9, "brand": "Epic", "label": "mentioned"}, {"position": 10, "brand": "OmniMD", "label": "mentioned"}], "sources_cited": [{"url": "https://practicebetter.io/blog/best-hipaa-compliant-telehealth-platforms", "domain": "practicebetter.io", "source_type": "other"}, {"url": "https://careniva.com/blog/best-telehealth-software-small-practices", "domain": "careniva.com", "source_type": "other"}, {"url": "https://blog.doximity.com/articles/The-Best-Telehealth-Platforms-for-Doctors-in-2026-AI-Features-Workflow-Integration-and-Patient-Experience", "domain": "blog.doximity.com", "source_type": "vendor"}, {"url": "https://www.sermo.com/resources/telemedicine-platforms/", "domain": "sermo.com", "source_type": "other"}, {"url": "https://omnimd.com/blog/best-telehealth-software-for-clinics/", "domain": "omnimd.com", "source_type": "vendor"}, {"url": "https://www.hipaavault.com/resources/hipaa-compliant-telehealth-platforms/", "domain": "hipaavault.com", "source_type": "other"}], "answer_text": "Here's how I'd think about it - the right answer depends mostly on whether you already have an EHR you're keeping, and how big the clinic is.\n\n**If you want the simplest thing that works (small clinic, 1-10 providers)**\n\n1. **Doxy.me** - Browser-based, patients click a link, nothing to install. Free tier includes unlimited video visits with a signed BAA, paid tiers around $35 (Professional) and $50 (Clinic) per provider/month. This is the default recommendation for a clinic that already has an EHR and just needs a compliant video channel bolted on. Weakness: it's only video - no scheduling/billing depth.\n2. **Zoom for Healthcare** - Worth naming because your staff and patients already know the interface, which kills most of your training and no-show-due-to-tech problems. Requires a BAA and correct configuration to actually be HIPAA-compliant (the consumer plan is not). Roughly $17+/user/month on qualifying plans. Best when call quality and multi-party visits (interpreter, family member, supervising physician) matter most.\n\n**If you want telehealth + EHR + billing in one system**\n\n3. **SimplePractice** - The strongest all-in-one for solo and small group practices, especially behavio", "answer_truncated": true, "measurement": "One answer from one engine on one date. Not a ranking and not a claim about the world; brands the engine did not name are not recorded.", "limitation": "Coverage: Claude (Anthropic) with web search. Other engines not included.", "alerts": {"name": "Answer Watch Pro", "price_usd": 79, "period": "month", "gets": "daily change alerts for up to 5 brands in what one AI answer engine says, history, CSV export. Coverage: Claude (Anthropic) with web search. Other engines not included", "url": "https://bikoosh.com/answers"}}