{"question": "best telehealth platforms for medical clinics", "category": "telehealth-platforms", "category_name": "telehealth platforms", "audience": "medical-clinics", "audience_name": "medical clinics", "engine": "Claude (Anthropic) with web search", "model": "claude-opus-5", "asked_at": "2026-09-08T22:27:19Z", "permalink": "https://bikoosh.com/answers/s/telehealth-platforms-medical-clinics-2026-09-08", "question_page": "https://bikoosh.com/answers/q/telehealth-platforms/medical-clinics", "brands_named": [{"position": 1, "brand": "Epic", "label": "mentioned"}, {"position": 2, "brand": "Twilio", "label": "mentioned"}, {"position": 3, "brand": "Doxy.me", "label": "mentioned"}, {"position": 4, "brand": "SimplePractice", "label": "mentioned"}, {"position": 5, "brand": "Zoom", "label": "mentioned"}, {"position": 6, "brand": "Amwell", "label": "mentioned"}, {"position": 7, "brand": "Teladoc Health", "label": "mentioned"}, {"position": 8, "brand": "Jane", "label": "mentioned"}, {"position": 9, "brand": "Jane App", "label": "mentioned"}, {"position": 10, "brand": "TherapyNotes", "label": "mentioned"}, {"position": 11, "brand": "TheraPlatform", "label": "mentioned"}, {"position": 12, "brand": "Pabau", "label": "mentioned"}], "sources_cited": [{"url": "https://www.athenahealth.com/solutions/telehealth-services", "domain": "athenahealth.com", "source_type": "other"}, {"url": "https://www.eclinicalworks.com/products-services/ehr/primary-care/", "domain": "eclinicalworks.com", "source_type": "other"}, {"url": "https://www.epic.com/software/convenient-care/", "domain": "epic.com", "source_type": "other"}, {"url": "https://trysaasbattle.com/doxy-me-vs-zoom-for-healthcare/", "domain": "trysaasbattle.com", "source_type": "other"}, {"url": "https://practicebetter.io/blog/best-hipaa-compliant-telehealth-platforms", "domain": "practicebetter.io", "source_type": "other"}, {"url": "https://www.itqlick.com/compare/zoom/doxy-me-software", "domain": "itqlick.com", "source_type": "other"}, {"url": "https://blog.doximity.com/articles/The-Best-Telehealth-Platforms-for-Doctors-in-2026-AI-Features-Workflow-Integration-and-Patient-Experience", "domain": "blog.doximity.com", "source_type": "vendor"}, {"url": "https://www.accountablehq.com/post/comparing-popular-hipaa-compliant-telehealth-tools", "domain": "accountablehq.com", "source_type": "vendor"}], "answer_text": "The single biggest factor is whether you already have an EHR you're committed to. Here's how I'd rank them:\n\n**1. Whatever's already built into your EHR - check this first.** If you're on athenahealth, eClinicalWorks, or Epic, you likely already have telehealth included and don't need to buy anything. [athenaTelehealth](https://www.athenahealth.com/solutions/telehealth-services) launches video from inside the chart so you document during the visit; eClinicalWorks has [healow TeleVisits](https://www.eclinicalworks.com/products-services/ehr/primary-care/); Epic has [video visits and e-visits in Convenient Care](https://www.epic.com/software/convenient-care/), built with Twilio. Embedded telehealth beats a bolted-on tool almost every time because scheduling, documentation, and billing stay in one place. Only shop externally if your EHR's version is genuinely bad or missing.\n\n**2. Doxy.me - the default for small clinics that just need video.** Browser-based, patient clicks a link, no app or account, HIPAA-compliant waiting room, and a BAA included even on the free tier. Paid is around $35/provider/month. It's the lowest-friction option and the least likely to generate no-shows from tec", "answer_truncated": true, "measurement": "One answer from one engine on one date. Not a ranking and not a claim about the world; brands the engine did not name are not recorded.", "limitation": "Coverage: Claude (Anthropic) with web search. Other engines not included.", "alerts": {"name": "Answer Watch Pro", "price_usd": 79, "period": "month", "gets": "daily change alerts for up to 5 brands in what one AI answer engine says, history, CSV export. Coverage: Claude (Anthropic) with web search. Other engines not included", "url": "https://bikoosh.com/answers"}}