{"question": "best survey tools for small businesses", "category": "survey-tools", "category_name": "survey tools", "audience": "small-businesses", "audience_name": "small businesses", "engine": "Claude (Anthropic) with web search", "model": "claude-opus-5", "asked_at": "2026-10-28T22:44:24Z", "permalink": "https://bikoosh.com/answers/s/survey-tools-small-businesses-2026-10-28", "question_page": "https://bikoosh.com/answers/q/survey-tools/small-businesses", "brands_named": [{"position": 1, "brand": "Google", "label": "recommended"}, {"position": 2, "brand": "Google Forms", "label": "recommended"}, {"position": 3, "brand": "Forms", "label": "recommended"}, {"position": 4, "brand": "Jotform", "label": "compared"}, {"position": 5, "brand": "Tally", "label": "mentioned"}, {"position": 6, "brand": "Typeform", "label": "mentioned"}, {"position": 7, "brand": "SurveyMonkey", "label": "mentioned"}, {"position": 8, "brand": "CleverX", "label": "compared"}, {"position": 9, "brand": "Delighted", "label": "mentioned"}, {"position": 10, "brand": "Survicate", "label": "mentioned"}, {"position": 11, "brand": "Alchemer", "label": "mentioned"}, {"position": 12, "brand": "Fillout", "label": "compared"}], "sources_cited": [{"url": "https://www.jotform.com/blog/surveymonkey-vs-google-forms/", "domain": "jotform.com", "source_type": "vendor"}, {"url": "https://www.tally.so/help/compare", "domain": "tally.so", "source_type": "vendor"}, {"url": "https://www.getmonetizely.com/articles/typeform-vs-google-forms-vs-surveymonkey-which-survey-platform-gives-you-the-most-bang-for-your-buck", "domain": "getmonetizely.com", "source_type": "other"}, {"url": "https://cleverx.com/blog/surveymonkey-vs-google-forms-2026/", "domain": "cleverx.com", "source_type": "vendor"}, {"url": "https://www.activepieces.com/blog/jotform-pricing-2026-plans-costs-what-you-get", "domain": "activepieces.com", "source_type": "other"}, {"url": "https://fillout.com/vs/tally", "domain": "fillout.com", "source_type": "vendor"}], "answer_text": "Here's what I'd actually recommend, roughly in the order I'd try them:\n\n**1. Google Forms - start here if you're price-sensitive**\nFree with any Google account, unlimited responses, results dump straight into Sheets. For \"what did you think of our service,\" event signups, or internal polls, it's genuinely enough. The downsides: generic look, weak logic, no real reporting. If it covers your need, stop reading. ([Jotform comparison](https://www.jotform.com/blog/surveymonkey-vs-google-forms/))\n\n**2. Tally - the best free-tier upgrade from Google Forms**\nUnlimited responses on the free plan, notion-like editor, conditional logic and calculations included free, and 0% fee on payment collection. This is my default recommendation for a small business that wants something that looks professional without a subscription. Paid plan is ~$29/mo for custom domains and branding removal. ([Tally comparison](https://www.tally.so/help/compare))\n\n**3. Typeform - when response rate matters more than cost**\nOne-question-at-a-time format that reliably lifts completion rates, which matters a lot when you're emailing 200 customers and need 40 replies, not 12. From ~$25-28/mo annually; the free tier caps a", "answer_truncated": true, "measurement": "One answer from one engine on one date. Not a ranking and not a claim about the world; brands the engine did not name are not recorded.", "limitation": "Coverage: Claude (Anthropic) with web search. Other engines not included.", "alerts": {"name": "Answer Watch Pro", "price_usd": 79, "period": "month", "gets": "daily change alerts for up to 5 brands in what one AI answer engine says, history, CSV export. Coverage: Claude (Anthropic) with web search. Other engines not included", "url": "https://bikoosh.com/answers"}}