{"question": "best survey tools for small businesses", "category": "survey-tools", "category_name": "survey tools", "audience": "small-businesses", "audience_name": "small businesses", "engine": "Claude (Anthropic) with web search", "model": "claude-opus-5", "asked_at": "2026-10-06T22:19:15Z", "permalink": "https://bikoosh.com/answers/s/survey-tools-small-businesses-2026-10-06", "question_page": "https://bikoosh.com/answers/q/survey-tools/small-businesses", "brands_named": [{"position": 1, "brand": "Google", "label": "recommended"}, {"position": 2, "brand": "Google Forms", "label": "recommended"}, {"position": 3, "brand": "Google Sheets", "label": "recommended"}, {"position": 4, "brand": "Tally", "label": "recommended"}, {"position": 5, "brand": "Notion", "label": "compared"}, {"position": 6, "brand": "Typeform", "label": "recommended"}, {"position": 7, "brand": "Jotform", "label": "recommended"}, {"position": 8, "brand": "Fillout", "label": "recommended"}, {"position": 9, "brand": "SurveyMonkey", "label": "recommended"}, {"position": 10, "brand": "Survicate", "label": "recommended"}, {"position": 11, "brand": "Zonka Feedback", "label": "recommended"}, {"position": 12, "brand": "Delighted", "label": "recommended"}], "sources_cited": [{"url": "https://costbench.com/compare/google-forms-vs-surveymonkey/", "domain": "costbench.com", "source_type": "other"}, {"url": "https://dupple.com/learn/best-free-form-builders", "domain": "dupple.com", "source_type": "other"}, {"url": "https://www.getmonetizely.com/articles/typeform-vs-google-forms-vs-surveymonkey-which-survey-platform-gives-you-the-most-bang-for-your-buck", "domain": "getmonetizely.com", "source_type": "other"}, {"url": "https://jotform.com/blog/best-surveymonkey-alternatives/", "domain": "jotform.com", "source_type": "vendor"}, {"url": "https://marketful.com/best-form-builders", "domain": "marketful.com", "source_type": "other"}, {"url": "https://www.featurebase.app/blog/delighted-alternatives", "domain": "featurebase.app", "source_type": "other"}, {"url": "https://www.simplesat.io/blog/best-nps-tools", "domain": "simplesat.io", "source_type": "other"}], "answer_text": "Here's what I'd actually recommend, roughly in the order I'd try them:\n\n**1. Google Forms - start here if you just need answers.** Free, unlimited questions and responses, and results drop straight into Google Sheets so you can pivot and chart without exporting anything. It's plain-looking and has no real logic/reporting depth, but for an employee pulse check, an event RSVP, or a quick customer poll, paying for anything else is waste. ([costbench](https://costbench.com/compare/google-forms-vs-surveymonkey/))\n\n**2. Tally - the best free tier that doesn't feel free.** Unlimited forms *and* unlimited submissions at $0, with conditional logic, signatures, and password protection included rather than paywalled. It's Notion-style (you just type), looks far better than Google Forms, and is the one I'd pick when you've outgrown Forms but don't want a subscription. ([dupple](https://dupple.com/learn/best-free-form-builders))\n\n**3. Typeform - when the survey is customer-facing and brand matters.** One question at a time, conversational, genuinely the best mobile experience of the group, and it measurably lifts completion rates. The catch is the pricing model: roughly $25-28/mo billed annuall", "answer_truncated": true, "measurement": "One answer from one engine on one date. Not a ranking and not a claim about the world; brands the engine did not name are not recorded.", "limitation": "Coverage: Claude (Anthropic) with web search. Other engines not included.", "alerts": {"name": "Answer Watch Pro", "price_usd": 79, "period": "month", "gets": "daily change alerts for up to 5 brands in what one AI answer engine says, history, CSV export. Coverage: Claude (Anthropic) with web search. Other engines not included", "url": "https://bikoosh.com/answers"}}