{"question": "best survey tools for small businesses", "category": "survey-tools", "category_name": "survey tools", "audience": "small-businesses", "audience_name": "small businesses", "engine": "Claude (Anthropic) with web search", "model": "claude-opus-5", "asked_at": "2026-09-08T22:16:06Z", "permalink": "https://bikoosh.com/answers/s/survey-tools-small-businesses-2026-09-08", "question_page": "https://bikoosh.com/answers/q/survey-tools/small-businesses", "brands_named": [{"position": 1, "brand": "Google", "label": "mentioned"}, {"position": 2, "brand": "Google Forms", "label": "mentioned"}, {"position": 3, "brand": "Tally", "label": "mentioned"}, {"position": 4, "brand": "Notion", "label": "mentioned"}, {"position": 5, "brand": "Typeform", "label": "mentioned"}, {"position": 6, "brand": "SurveyMonkey", "label": "mentioned"}, {"position": 7, "brand": "Jotform", "label": "mentioned"}, {"position": 8, "brand": "Fillout", "label": "mentioned"}, {"position": 9, "brand": "Airtable", "label": "mentioned"}, {"position": 10, "brand": "HubSpot", "label": "mentioned"}, {"position": 11, "brand": "SurveySparrow", "label": "mentioned"}, {"position": 12, "brand": "Delighted", "label": "mentioned"}], "sources_cited": [{"url": "https://www.revolgy.com/insights/blog/google-forms-vs-jotform-vs-typeform-vs-surveymonkey", "domain": "revolgy.com", "source_type": "other"}, {"url": "https://spaceforms.io/articles/google-forms-vs-surveymonkey", "domain": "spaceforms.io", "source_type": "other"}, {"url": "https://tally.so/help/compare", "domain": "tally.so", "source_type": "vendor"}, {"url": "https://contentsnare.com/typeform-vs-surveymonkey/", "domain": "contentsnare.com", "source_type": "vendor"}, {"url": "https://www.getmonetizely.com/articles/typeform-vs-google-forms-vs-surveymonkey-which-survey-platform-gives-you-the-most-bang-for-your-buck", "domain": "getmonetizely.com", "source_type": "other"}, {"url": "https://www.zite.com/blog/jotform-alternatives", "domain": "zite.com", "source_type": "other"}, {"url": "https://www.fillout.com/vs/tally", "domain": "fillout.com", "source_type": "vendor"}, {"url": "https://qualaroo.com/blog/survey-software-for-small-businesses/", "domain": "qualaroo.com", "source_type": "vendor"}], "answer_text": "Here's what I'd actually recommend, roughly in the order I'd try them.\n\n**1. Google Forms - start here unless you have a reason not to.** Free at any volume, no response cap, no per-seat charge, results dump straight into Sheets. For internal polls, event signups, and \"what do our 40 customers think\" surveys, it's genuinely sufficient. Its real weaknesses are branding (it looks like Google Forms) and thin logic/integrations. ([revolgy.com](https://www.revolgy.com/insights/blog/google-forms-vs-jotform-vs-typeform-vs-surveymonkey), [spaceforms.io](https://spaceforms.io/articles/google-forms-vs-surveymonkey))\n\n**2. Tally - the best free tier if you want something that looks like your brand.** Unlimited forms *and* unlimited submissions on free, with conditional logic, file uploads, and payments included rather than gated. This is the one that surprises people; it's Notion-style editing and it doesn't nickel-and-dime you on responses. ([tally.so](https://tally.so/help/compare))\n\n**3. Typeform - when the survey is customer-facing and completion rate matters.** One-question-at-a-time flow measurably helps response rates on longer surveys, and it's the nicest-looking option out of the box", "answer_truncated": true, "measurement": "One answer from one engine on one date. Not a ranking and not a claim about the world; brands the engine did not name are not recorded.", "limitation": "Coverage: Claude (Anthropic) with web search. Other engines not included.", "alerts": {"name": "Answer Watch Pro", "price_usd": 79, "period": "month", "gets": "daily change alerts for up to 5 brands in what one AI answer engine says, history, CSV export. Coverage: Claude (Anthropic) with web search. Other engines not included", "url": "https://bikoosh.com/answers"}}