{"question": "best remote desktop software for small businesses", "category": "remote-desktop-software", "category_name": "remote desktop software", "audience": "small-businesses", "audience_name": "small businesses", "engine": "Claude (Anthropic) with web search", "model": "claude-opus-5", "asked_at": "2026-10-16T00:31:43Z", "permalink": "https://bikoosh.com/answers/s/remote-desktop-software-small-businesses-2026-10-16", "question_page": "https://bikoosh.com/answers/q/remote-desktop-software/small-businesses", "brands_named": [{"position": 1, "brand": "Splashtop", "label": "mentioned"}, {"position": 2, "brand": "TeamViewer", "label": "mentioned"}, {"position": 3, "brand": "RemotePC", "label": "mentioned"}, {"position": 4, "brand": "IDrive", "label": "mentioned"}, {"position": 5, "brand": "Zoho", "label": "recommended"}, {"position": 6, "brand": "Zoho Assist", "label": "recommended"}, {"position": 7, "brand": "AnyDesk", "label": "mentioned"}, {"position": 8, "brand": "Microsoft", "label": "mentioned"}, {"position": 9, "brand": "Remote", "label": "mentioned"}, {"position": 10, "brand": "Windows 365", "label": "mentioned"}, {"position": 11, "brand": "Windows 365 Cloud PC", "label": "mentioned"}, {"position": 12, "brand": "Microsoft 365", "label": "mentioned"}], "sources_cited": [{"url": "https://g2.com/categories/remote-desktop/small-business", "domain": "g2.com", "source_type": "review"}, {"url": "https://learn.g2.com/affordable-remote-desktop-software-for-smbs", "domain": "learn.g2.com", "source_type": "review"}, {"url": "https://www.splashtop.com/blog/teamviewer-pricing-comparison", "domain": "splashtop.com", "source_type": "vendor"}, {"url": "https://www.teamviewer.com/en-us/special/top-10-remote-desktop-software-solutions", "domain": "teamviewer.com", "source_type": "vendor"}, {"url": "https://www.businessnewsdaily.com/16224-remotepc.html", "domain": "businessnewsdaily.com", "source_type": "other"}, {"url": "https://www.getapp.com/all-software/a/remotepc/", "domain": "getapp.com", "source_type": "review"}, {"url": "https://www.itechguides.com/products/zoho-assist/", "domain": "itechguides.com", "source_type": "other"}, {"url": "https://www.anyviewer.com/how-to/anydesk-vs-splashtop-2578.html", "domain": "anyviewer.com", "source_type": "other"}], "answer_text": "## My picks, in the order I'd actually suggest them\n\n**1. Splashtop** - This is where I'd start for most small businesses. Business Access plans run roughly $5-11/user/month, which undercuts TeamViewer dramatically for the same core job (getting your people onto their office machines from home). Performance is genuinely good - it was built on a video-streaming codec, so it holds up for things like CAD or video work better than you'd expect at the price. Multi-monitor, file transfer, session recording on the Pro tier. The main thing to know: licensing is per-user with a device cap, so count your endpoints before you buy.\n\n**2. RemotePC (IDrive)** - The cheapest credible option if you just need unattended access to a handful of machines. The SOHO plan is about $99.50/year for 5 computers with unlimited concurrent access and unlimited user accounts - that's hard to beat. It's less polished than Splashtop and the renewal price jumps after promotional first-year rates (watch for that), but for a 3-person office that needs to reach the back-room PC, it's plenty.\n\n**3. Zoho Assist** - My pick if you're doing *support* rather than just *access* - i.e., someone in your shop fixes other peop", "answer_truncated": true, "measurement": "One answer from one engine on one date. Not a ranking and not a claim about the world; brands the engine did not name are not recorded.", "limitation": "Coverage: Claude (Anthropic) with web search. Other engines not included.", "alerts": {"name": "Answer Watch Pro", "price_usd": 79, "period": "month", "gets": "daily change alerts for up to 5 brands in what one AI answer engine says, history, CSV export. Coverage: Claude (Anthropic) with web search. Other engines not included", "url": "https://bikoosh.com/answers"}}