{"question": "best note taking apps for small businesses", "category": "note-taking-apps", "category_name": "note taking apps", "audience": "small-businesses", "audience_name": "small businesses", "engine": "Claude (Anthropic) with web search", "model": "claude-opus-5", "asked_at": "2026-10-10T22:09:19Z", "permalink": "https://bikoosh.com/answers/s/note-taking-apps-small-businesses-2026-10-10", "question_page": "https://bikoosh.com/answers/q/note-taking-apps/small-businesses", "brands_named": [{"position": 1, "brand": "Microsoft", "label": "mentioned"}, {"position": 2, "brand": "Microsoft OneNote", "label": "mentioned"}, {"position": 3, "brand": "OneNote", "label": "mentioned"}, {"position": 4, "brand": "Microsoft 365", "label": "mentioned"}, {"position": 5, "brand": "SharePoint", "label": "mentioned"}, {"position": 6, "brand": "Notion", "label": "mentioned"}, {"position": 7, "brand": "Google", "label": "mentioned"}, {"position": 8, "brand": "Google Keep", "label": "mentioned"}, {"position": 9, "brand": "Google Keep + Google Docs", "label": "mentioned"}, {"position": 10, "brand": "Google Workspace", "label": "mentioned"}, {"position": 11, "brand": "Obsidian", "label": "mentioned"}, {"position": 12, "brand": "Evernote", "label": "mentioned"}, {"position": 13, "brand": "Fathom", "label": "mentioned"}, {"position": 14, "brand": "Zoom", "label": "mentioned"}, {"position": 15, "brand": "Granola", "label": "mentioned"}, {"position": 16, "brand": "Otter.ai", "label": "mentioned"}, {"position": 17, "brand": "Notion Plus", "label": "mentioned"}, {"position": 18, "brand": "Notion Plus + Fathom", "label": "mentioned"}], "sources_cited": [{"url": "https://blog.jestor.com/notion-vs-evernote-vs-onenote-comparison/", "domain": "blog.jestor.com", "source_type": "vendor"}, {"url": "https://www.notion.com/pricing", "domain": "notion.com", "source_type": "vendor"}, {"url": "https://help.obsidian.md/Teams/Commercial+license", "domain": "help.obsidian.md", "source_type": "vendor"}, {"url": "https://costbench.com/compare/notion-vs-evernote/", "domain": "costbench.com", "source_type": "other"}, {"url": "https://www.techrepublic.com/article/news-best-ai-meeting-note-takers-2026/", "domain": "techrepublic.com", "source_type": "other"}, {"url": "https://didarhub.lovable.app/blog/ai-meeting-notes-tools", "domain": "didarhub.lovable.app", "source_type": "other"}, {"url": "https://obsidian.md/pricing", "domain": "obsidian.md", "source_type": "vendor"}], "answer_text": "Quick framing: \"notes\" for a small business usually splits into two different tools - a **team knowledge base** (where process docs, client info, and meeting notes live) and an **AI meeting recorder**. Most small businesses end up with one of each. Here's what I'd actually recommend.\n\n## Team notes / knowledge base\n\n**1. Microsoft OneNote - if you already pay for Microsoft 365.** Free with your existing licenses, unlimited notebooks, genuinely good handwriting and clipping, and shared notebooks live in SharePoint/OneDrive so permissions follow your existing accounts. The only real cap is OneDrive storage. Zero marginal cost makes it the default answer for a lot of shops. ([comparison](https://blog.jestor.com/notion-vs-evernote-vs-onenote-comparison/))\n\n**2. Notion - if you want notes plus a lightweight wiki, CRM, and project tracker in one place.** Real-time co-editing, granular page permissions, and databases mean it becomes your ops hub, not just a notes app. Free for personal use; Plus is $10/seat/mo and Business $20/seat/mo (AI features land in the paid tiers). Cost is the catch: 10 people on Plus is $1,200/yr, and someone has to own the structure or it turns to mush. ([Notion ", "answer_truncated": true, "measurement": "One answer from one engine on one date. Not a ranking and not a claim about the world; brands the engine did not name are not recorded.", "limitation": "Coverage: Claude (Anthropic) with web search. Other engines not included.", "alerts": {"name": "Answer Watch Pro", "price_usd": 79, "period": "month", "gets": "daily change alerts for up to 5 brands in what one AI answer engine says, history, CSV export. Coverage: Claude (Anthropic) with web search. Other engines not included", "url": "https://bikoosh.com/answers"}}