{"question": "best note taking apps for small businesses", "category": "note-taking-apps", "category_name": "note taking apps", "audience": "small-businesses", "audience_name": "small businesses", "engine": "Claude (Anthropic) with web search", "model": "claude-opus-5", "asked_at": "2026-10-02T23:47:25Z", "permalink": "https://bikoosh.com/answers/s/note-taking-apps-small-businesses-2026-10-02", "question_page": "https://bikoosh.com/answers/q/note-taking-apps/small-businesses", "brands_named": [{"position": 1, "brand": "Notion", "label": "recommended"}, {"position": 2, "brand": "Microsoft", "label": "mentioned"}, {"position": 3, "brand": "Microsoft OneNote", "label": "mentioned"}, {"position": 4, "brand": "OneNote", "label": "mentioned"}, {"position": 5, "brand": "Microsoft 365", "label": "mentioned"}, {"position": 6, "brand": "SharePoint", "label": "mentioned"}, {"position": 7, "brand": "Google", "label": "mentioned"}, {"position": 8, "brand": "Google Keep", "label": "mentioned"}, {"position": 9, "brand": "Google Keep + Google Docs", "label": "mentioned"}, {"position": 10, "brand": "Google Workspace", "label": "mentioned"}, {"position": 11, "brand": "Obsidian", "label": "mentioned"}, {"position": 12, "brand": "Evernote", "label": "mentioned"}, {"position": 13, "brand": "Fathom", "label": "mentioned"}, {"position": 14, "brand": "Granola", "label": "mentioned"}, {"position": 15, "brand": "Otter.ai", "label": "mentioned"}], "sources_cited": [{"url": "https://learn.g2.com/best-note-taking-apps", "domain": "learn.g2.com", "source_type": "review"}, {"url": "https://blog.jestor.com/notion-vs-evernote-vs-onenote-comparison/", "domain": "blog.jestor.com", "source_type": "other"}, {"url": "https://www.atlasworkspace.ai/blog/notion-vs-onenote", "domain": "atlasworkspace.ai", "source_type": "other"}, {"url": "https://www.getapp.com/all-software/note-taking/org/small-business/", "domain": "getapp.com", "source_type": "review"}, {"url": "https://www.techrepublic.com/article/news-best-ai-meeting-note-takers-2026/", "domain": "techrepublic.com", "source_type": "other"}, {"url": "https://www.itsconvo.com/blog/granola-vs-otter-vs-fathom", "domain": "itsconvo.com", "source_type": "other"}], "answer_text": "Here's what I'd actually recommend, depending on whether you mean *typed/shared notes* or *meeting notes* - most small businesses need both.\n\n## Shared notes, docs & wiki\n\n**1. Notion** - My default recommendation for most small businesses. It's one workspace for meeting notes, SOPs, client records, and project tracking, with real-time editing, comments, mentions, and per-page permissions. The databases mean your notes can double as a lightweight CRM or project tracker, so you avoid paying for a separate tool. Business plan runs about $20/seat/month, and the free tier is generous for a solo operator. Downside: it takes a weekend to set up properly, and it's slower than a pure notes app for quick capture.\n\n**2. Microsoft OneNote** - The obvious pick if you're already paying for Microsoft 365. It's included free, has no real note or storage limits, and plugs straight into Outlook, Teams, and SharePoint. Notebook/section/page structure is intuitive for non-technical staff. It's weaker on permissions and has essentially no task or project management, but for a small Microsoft shop it's genuinely enough.\n\n**3. Google Keep + Google Docs** - Same logic if you're a Google Workspace busines", "answer_truncated": true, "measurement": "One answer from one engine on one date. Not a ranking and not a claim about the world; brands the engine did not name are not recorded.", "limitation": "Coverage: Claude (Anthropic) with web search. Other engines not included.", "alerts": {"name": "Answer Watch Pro", "price_usd": 79, "period": "month", "gets": "daily change alerts for up to 5 brands in what one AI answer engine says, history, CSV export. Coverage: Claude (Anthropic) with web search. Other engines not included", "url": "https://bikoosh.com/answers"}}