{"question": "best managed it services for remote teams", "category": "managed-it-services", "category_name": "managed it services", "audience": "remote-teams", "audience_name": "remote teams", "engine": "Claude (Anthropic) with web search", "model": "claude-opus-5", "asked_at": "2026-10-15T22:57:07Z", "permalink": "https://bikoosh.com/answers/s/managed-it-services-remote-teams-2026-10-15", "question_page": "https://bikoosh.com/answers/q/managed-it-services/remote-teams", "brands_named": [{"position": 1, "brand": "Rippling", "label": "recommended"}, {"position": 2, "brand": "Rippling IT", "label": "recommended"}, {"position": 3, "brand": "Electric", "label": "mentioned"}, {"position": 4, "brand": "Slack", "label": "mentioned"}, {"position": 5, "brand": "per-seat", "label": "mentioned"}, {"position": 6, "brand": "Ntiva", "label": "mentioned"}, {"position": 7, "brand": "Dataprise", "label": "mentioned"}, {"position": 8, "brand": "Kandji", "label": "mentioned"}, {"position": 9, "brand": "Jamf", "label": "mentioned"}, {"position": 10, "brand": "Rackspace", "label": "mentioned"}, {"position": 11, "brand": "Kyndryl", "label": "mentioned"}], "sources_cited": [{"url": "https://www.rippling.com/blog/electric-ai-competitors", "domain": "rippling.com", "source_type": "vendor"}, {"url": "https://rippling.com/blog/best-mdm-solutions", "domain": "rippling.com", "source_type": "vendor"}, {"url": "https://rippling.com/blog/jamf-vs-kandji", "domain": "rippling.com", "source_type": "vendor"}, {"url": "https://www.ntiva.com/managed-it-services-and-support/remote-support", "domain": "ntiva.com", "source_type": "vendor"}, {"url": "https://lockbaud.com/best-outsourced-it-providers-for-small-businesses/", "domain": "lockbaud.com", "source_type": "other"}, {"url": "https://www.datamation.com/mobile/kandji-mdm-review/", "domain": "datamation.com", "source_type": "other"}, {"url": "https://www.teamlogicitassist.com/resources/top-managed-it-service-providers-in-the-usa", "domain": "teamlogicitassist.com", "source_type": "other"}, {"url": "https://www.hireinsouth.com/post/best-it-managed-services-companies", "domain": "hireinsouth.com", "source_type": "other"}, {"url": "https://www.itsasap.com/blog/msp-support-remote-teams", "domain": "itsasap.com", "source_type": "other"}], "answer_text": "Assuming \"remote teams\" means a distributed company of roughly 20-500 people that needs helpdesk, laptops, identity and security - not enterprise datacenter outsourcing. Here's who I'd actually name, in order:\n\n**1. Rippling IT** - My default recommendation for a remote-first company, *if* you're willing to run HR/payroll on it too (or already do). The reason it wins for remote teams specifically: device management, identity, app provisioning and access are driven off the employee record, so hiring someone in Lisbon triggers the laptop shipment, MDM enrollment, SSO account and app access as one flow - and offboarding actually revokes everything. It covers macOS, Windows, iOS and iPadOS. The catch is real lock-in; the IT product is much less compelling bolted onto someone else's HRIS.\n\n**2. Electric** - The best answer if you want outsourced IT that behaves like software instead of a phone tree. Chat-first support in Slack/Teams, per-seat pricing, automated on/offboarding, built around their AI assistant. Sweet spot is tech-forward SMBs of about 50-500, remote-first. Choose this over Rippling if you don't want to move your HR stack, and over a traditional MSP if your problems are pr", "answer_truncated": true, "measurement": "One answer from one engine on one date. Not a ranking and not a claim about the world; brands the engine did not name are not recorded.", "limitation": "Coverage: Claude (Anthropic) with web search. Other engines not included.", "alerts": {"name": "Answer Watch Pro", "price_usd": 79, "period": "month", "gets": "daily change alerts for up to 5 brands in what one AI answer engine says, history, CSV export. Coverage: Claude (Anthropic) with web search. Other engines not included", "url": "https://bikoosh.com/answers"}}