{"question": "best customer review management software for agencies", "category": "customer-review-management-software", "category_name": "customer review management software", "audience": "agencies", "audience_name": "agencies", "engine": "Claude (Anthropic) with web search", "model": "claude-opus-5", "asked_at": "2026-10-29T02:20:17Z", "permalink": "https://bikoosh.com/answers/s/customer-review-management-software-agencies-2026-10-29", "question_page": "https://bikoosh.com/answers/q/customer-review-management-software/agencies", "brands_named": [{"position": 1, "brand": "GatherUp", "label": "mentioned"}, {"position": 2, "brand": "Agency Plan", "label": "mentioned"}, {"position": 3, "brand": "GoHighLevel", "label": "mentioned"}, {"position": 4, "brand": "G2", "label": "mentioned"}, {"position": 5, "brand": "Vendasta", "label": "mentioned"}, {"position": 6, "brand": "Synup", "label": "mentioned"}, {"position": 7, "brand": "Birdeye", "label": "mentioned"}, {"position": 8, "brand": "Professional", "label": "mentioned"}, {"position": 9, "brand": "Reviews.io", "label": "mentioned"}, {"position": 10, "brand": "Swydo", "label": "mentioned"}, {"position": 11, "brand": "EmbedMyReviews", "label": "mentioned"}, {"position": 12, "brand": "Shopper Approved", "label": "mentioned"}, {"position": 13, "brand": "ReviewShake", "label": "mentioned"}, {"position": 14, "brand": "Skip Podium", "label": "mentioned"}, {"position": 15, "brand": "Podium", "label": "mentioned"}], "sources_cited": [{"url": "https://go.gatherup.com/agencies-ppc", "domain": "go.gatherup.com", "source_type": "vendor"}, {"url": "https://www.capterra.com/p/239159/GatherUp/pricing", "domain": "capterra.com", "source_type": "review"}, {"url": "https://www.g2.com/products/vendasta-ai-platform/competitors/alternatives", "domain": "g2.com", "source_type": "review"}, {"url": "https://www.vendasta.com/?p=23402516", "domain": "vendasta.com", "source_type": "vendor"}, {"url": "https://www.capterra.com/compare/168614-182621/Vendasta-Platform-vs-BrightLocal", "domain": "capterra.com", "source_type": "review"}, {"url": "https://www.getapp.ca/compare/111753/2051052/synup/vs/vendasta-platform", "domain": "getapp.ca", "source_type": "other"}, {"url": "https://www.trustradius.com/compare-products/birdeye-vs-planoly-vs-podium", "domain": "trustradius.com", "source_type": "review"}, {"url": "https://www.swydo.com/blog/best-review-management-software-platforms/", "domain": "swydo.com", "source_type": "vendor"}, {"url": "https://www.embedmyreviews.com/resources/best-white-label-reputation-management-platforms-2026/", "domain": "embedmyreviews.com", "source_type": "vendor"}], "answer_text": "# Best review management software for agencies\n\nHere's who I'd actually name, roughly in the order I'd suggest you evaluate them. The right pick depends less on feature checklists than on two things: whether you want to **resell under your own brand** and whether reviews are your whole offering or one line item in a bigger stack.\n\n**1. GatherUp - the default pick for a review-focused agency.**\nPurpose-built for agencies rather than retrofitted for them. White-label portal, bulk client management, multi-client reporting, reseller pricing, and a dedicated account manager on the Agency plan. Strong on the parts agencies actually bill for: automated request sequences, first-party reviews and NPS surveys, AI insight reporting, and review display widgets. Agency pricing is quote-only. It's been in this niche the longest (formerly GetFiveStars) and it shows in the multi-location dashboard. ([GatherUp for Agencies](https://go.gatherup.com/agencies-ppc), [Capterra](https://www.capterra.com/p/239159/GatherUp/pricing))\n\n**2. GoHighLevel - if reviews are one piece of a larger retainer.**\nNot the deepest review tool on this list, but the best economics by a wide margin if you're also selling CR", "answer_truncated": true, "measurement": "One answer from one engine on one date. Not a ranking and not a claim about the world; brands the engine did not name are not recorded.", "limitation": "Coverage: Claude (Anthropic) with web search. Other engines not included.", "alerts": {"name": "Answer Watch Pro", "price_usd": 79, "period": "month", "gets": "daily change alerts for up to 5 brands in what one AI answer engine says, history, CSV export. Coverage: Claude (Anthropic) with web search. Other engines not included", "url": "https://bikoosh.com/answers"}}