{"question": "best customer review management software for agencies", "category": "customer-review-management-software", "category_name": "customer review management software", "audience": "agencies", "audience_name": "agencies", "engine": "Claude (Anthropic) with web search", "model": "claude-opus-5", "asked_at": "2026-09-06T23:37:01Z", "permalink": "https://bikoosh.com/answers/s/customer-review-management-software-agencies-2026-09-06", "question_page": "https://bikoosh.com/answers/q/customer-review-management-software/agencies", "brands_named": [{"position": 1, "brand": "GatherUp", "label": "mentioned"}, {"position": 2, "brand": "Grade.us", "label": "mentioned"}, {"position": 3, "brand": "Vendasta", "label": "mentioned"}, {"position": 4, "brand": "Birdeye", "label": "mentioned"}, {"position": 5, "brand": "Reputation", "label": "mentioned"}, {"position": 6, "brand": "ReviewShake", "label": "mentioned"}, {"position": 7, "brand": "Synup", "label": "mentioned"}, {"position": 8, "brand": "NiceJob", "label": "mentioned"}, {"position": 9, "brand": "Jobber", "label": "mentioned"}, {"position": 10, "brand": "Podium", "label": "compared"}, {"position": 11, "brand": "Google", "label": "mentioned"}, {"position": 12, "brand": "Swydo", "label": "mentioned"}, {"position": 13, "brand": "TrueReview", "label": "compared"}], "sources_cited": [{"url": "https://www.swydo.com/blog/best-review-management-software-platforms/", "domain": "swydo.com", "source_type": "vendor"}, {"url": "https://thedigitalprojectmanager.com/tools/reputation-management-software-for-agencies/", "domain": "thedigitalprojectmanager.com", "source_type": "other"}, {"url": "https://thecmo.com/tools/best-white-label-reputation-management-software/", "domain": "thecmo.com", "source_type": "other"}, {"url": "https://www.vendasta.com/blog/white-label-reputation-management-companies/", "domain": "vendasta.com", "source_type": "vendor"}, {"url": "https://www.g2.com/products/gatherup/competitors/alternatives", "domain": "g2.com", "source_type": "review"}, {"url": "https://www.truereview.co/post/birdeye-vs-podium-vs-nicejob-vs-truereview-an-honest-comparison", "domain": "truereview.co", "source_type": "vendor"}, {"url": "https://contractortoolstack.com/compare/podium-vs-birdeye/", "domain": "contractortoolstack.com", "source_type": "other"}, {"url": "https://reviewshake.com/platform/white-label-reputation-management", "domain": "reviewshake.com", "source_type": "vendor"}], "answer_text": "Short answer: for a **pure review-management tool you'll resell**, GatherUp or Grade.us. For **reselling a whole marketing stack**, Vendasta. For **enterprise/multi-location clients**, Birdeye or Reputation.\n\nRanked the way I'd actually shortlist them:\n\n**1. GatherUp** - the best price-to-capability fit for most agencies. Roughly $99/mo for the first location and ~$60 per additional location, with white-labeling as a paid add-on (~$440/yr). Built by marketers for agency use - review requests, monitoring, widgets, reporting - without the CRM bloat. Start here if reviews are the product you're selling.\n\n**2. Grade.us** - the most explicitly agency-reseller-shaped option: multi-client dashboard, permission tiers, bulk drip campaigns, white-label reporting and domains. Entry is higher (~$400/mo for ~10 locations), so it pays off once you have real client volume, not on client #2.\n\n**3. Vendasta** - pick this if you want to sell reviews *plus* listings, SEO, social, and websites under your own brand with a marketplace and billing built in. ~$199/mo for 10 locations, and the platform fee offsets against wholesale spend, so at volume the platform effectively costs nothing. Downside: it's ", "answer_truncated": true, "measurement": "One answer from one engine on one date. Not a ranking and not a claim about the world; brands the engine did not name are not recorded.", "limitation": "Coverage: Claude (Anthropic) with web search. Other engines not included.", "alerts": {"name": "Answer Watch Pro", "price_usd": 79, "period": "month", "gets": "daily change alerts for up to 5 brands in what one AI answer engine says, history, CSV export. Coverage: Claude (Anthropic) with web search. Other engines not included", "url": "https://bikoosh.com/answers"}}