{"question": "best backup and recovery software for small businesses", "category": "backup-and-recovery-software", "category_name": "backup and recovery software", "audience": "small-businesses", "audience_name": "small businesses", "engine": "Claude (Anthropic) with web search", "model": "claude-opus-5", "asked_at": "2026-10-22T00:28:45Z", "permalink": "https://bikoosh.com/answers/s/backup-and-recovery-software-small-businesses-2026-10-22", "question_page": "https://bikoosh.com/answers/q/backup-and-recovery-software/small-businesses", "brands_named": [{"position": 1, "brand": "Veeam", "label": "recommended"}, {"position": 2, "brand": "Acronis", "label": "recommended"}, {"position": 3, "brand": "Microsoft", "label": "recommended"}, {"position": 4, "brand": "Microsoft 365", "label": "recommended"}, {"position": 5, "brand": "Microsoft 365 Backup", "label": "recommended"}, {"position": 6, "brand": "SharePoint", "label": "recommended"}, {"position": 7, "brand": "IDrive", "label": "recommended"}, {"position": 8, "brand": "Microsoft 365/Google Workspace", "label": "recommended"}, {"position": 9, "brand": "Google", "label": "recommended"}, {"position": 10, "brand": "Google Workspace", "label": "recommended"}, {"position": 11, "brand": "G2", "label": "recommended"}, {"position": 12, "brand": "Acronis Cyber Protect", "label": "recommended"}, {"position": 13, "brand": "Datto", "label": "recommended"}, {"position": 14, "brand": "Backblaze B2", "label": "recommended"}, {"position": 15, "brand": "B2", "label": "recommended"}, {"position": 16, "brand": "MSP360", "label": "recommended"}, {"position": 17, "brand": "Synology NAS + Active Backup", "label": "recommended"}, {"position": 18, "brand": "per-seat", "label": "recommended"}, {"position": 19, "brand": "Veeam Data Platform", "label": "compared"}], "sources_cited": [{"url": "https://costbench.com/best/backup-recovery-for-small-business/", "domain": "costbench.com", "source_type": "other"}, {"url": "https://learn.g2.com/online-backup-software-for-small-businesses", "domain": "learn.g2.com", "source_type": "review"}, {"url": "https://costbench.com/compare/acronis-vs-veeam/", "domain": "costbench.com", "source_type": "other"}, {"url": "https://www.g2.com/compare/acronis-acronis-cyber-protect-vs-veeam-data-platform", "domain": "g2.com", "source_type": "review"}, {"url": "https://www.baculasystems.com/datto-vs-veeam-vs-bacula-enterprise", "domain": "baculasystems.com", "source_type": "other"}, {"url": "https://www.g2.com/compare/backblaze-b2-cloud-storage-vs-msp360-backup", "domain": "g2.com", "source_type": "review"}, {"url": "https://www.g2.com/compare/msp360-backup-vs-synology-data-protection-solutions", "domain": "g2.com", "source_type": "review"}], "answer_text": "Here's what I'd actually recommend, roughly in the order I'd suggest looking at them:\n\n**1. Veeam (Data Platform Essentials / Backup & Replication)** - The default answer if you have servers or VMs. Best balance of features, reliability, and restore speed, and reviewers consistently rate it easier to set up and administer than Acronis. \"Essentials\" is the SMB-licensed edition (capped seat count, cheaper per workload). Downside: entry cost and a real learning curve - it's a proper IT tool, not an appliance. Also has the best Microsoft 365 backup product in the category (item-level mailbox/SharePoint restore), which it offers free up to a small user count.\n\n**2. IDrive (Online + SaaS Backup / e2)** - What I'd pick for an office of laptops and a file share with no in-house IT. Flat, genuinely cheap pricing (~$20/mo tier), covers unlimited devices on one account, includes Microsoft 365/Google Workspace backup, and tops G2's small-business satisfaction rankings. Not the tool for complex virtualized environments.\n\n**3. Acronis Cyber Protect** - Pick this over Veeam if you want backup *and* endpoint security/anti-ransomware in one agent, or if you prefer per-device pricing ($4-10/device/m", "answer_truncated": true, "measurement": "One answer from one engine on one date. Not a ranking and not a claim about the world; brands the engine did not name are not recorded.", "limitation": "Coverage: Claude (Anthropic) with web search. Other engines not included.", "alerts": {"name": "Answer Watch Pro", "price_usd": 79, "period": "month", "gets": "daily change alerts for up to 5 brands in what one AI answer engine says, history, CSV export. Coverage: Claude (Anthropic) with web search. Other engines not included", "url": "https://bikoosh.com/answers"}}