{"question": "best backup and recovery software for small businesses", "category": "backup-and-recovery-software", "category_name": "backup and recovery software", "audience": "small-businesses", "audience_name": "small businesses", "engine": "Claude (Anthropic) with web search", "model": "claude-opus-5", "asked_at": "2026-10-18T23:52:11Z", "permalink": "https://bikoosh.com/answers/s/backup-and-recovery-software-small-businesses-2026-10-18", "question_page": "https://bikoosh.com/answers/q/backup-and-recovery-software/small-businesses", "brands_named": [{"position": 1, "brand": "Microsoft", "label": "mentioned"}, {"position": 2, "brand": "Microsoft 365", "label": "mentioned"}, {"position": 3, "brand": "Veeam", "label": "mentioned"}, {"position": 4, "brand": "Community Edition", "label": "mentioned"}, {"position": 5, "brand": "Veeam Backup", "label": "mentioned"}, {"position": 6, "brand": "Google", "label": "mentioned"}, {"position": 7, "brand": "Google Workspace", "label": "mentioned"}, {"position": 8, "brand": "SharePoint", "label": "mentioned"}, {"position": 9, "brand": "Afi", "label": "mentioned"}, {"position": 10, "brand": "Afi.ai", "label": "mentioned"}, {"position": 11, "brand": "CloudAlly", "label": "mentioned"}, {"position": 12, "brand": "IDrive Team", "label": "mentioned"}, {"position": 13, "brand": "Acronis", "label": "mentioned"}, {"position": 14, "brand": "Acronis Cyber Protect", "label": "mentioned"}, {"position": 15, "brand": "Backblaze", "label": "mentioned"}, {"position": 16, "brand": "B2", "label": "mentioned"}, {"position": 17, "brand": "B2 Cloud Storage", "label": "mentioned"}, {"position": 18, "brand": "Datto / NinjaOne", "label": "mentioned"}, {"position": 19, "brand": "NinjaOne", "label": "mentioned"}], "sources_cited": [{"url": "https://costbench.com/compare/acronis-vs-veeam/", "domain": "costbench.com", "source_type": "other"}, {"url": "https://www.cbackup.com/best/veeam-vs-acronis-2578.html", "domain": "cbackup.com", "source_type": "other"}, {"url": "https://www.itechguides.com/best/microsoft-365-backup-software/", "domain": "itechguides.com", "source_type": "other"}, {"url": "https://www.nakivo.com/blog/m365-backup-strategies-small-business/", "domain": "nakivo.com", "source_type": "other"}, {"url": "https://learn.g2.com/online-backup-software-for-small-businesses", "domain": "learn.g2.com", "source_type": "review"}, {"url": "https://learn.g2.com/online-backup-software-for-private-businesses", "domain": "learn.g2.com", "source_type": "review"}, {"url": "https://toolradar.com/compare/datto-vs-veeam", "domain": "toolradar.com", "source_type": "other"}], "answer_text": "Here's what I'd actually recommend, roughly in the order I'd suggest looking at them. Most small businesses need two or three of these, not one - laptops, servers, and Microsoft 365 are genuinely different problems.\n\n**1. Veeam - the default for anything with a server**\nBest overall if you have even one physical or virtual server. Image-level backups, instant VM recovery, bare-metal restore, and the free Community Edition covers up to 10 workloads, which is enough for a lot of small shops. Paid licensing runs around $250/workload/year. It's the most widely used backup product in business, so help and documented procedures are everywhere. ([costbench](https://costbench.com/compare/acronis-vs-veeam/), [cbackup](https://www.cbackup.com/best/veeam-vs-acronis-2578.html))\n\n**2. Veeam Backup for Microsoft 365 - if you use M365 or Google Workspace**\nThis is the gap most small businesses don't know they have: Microsoft does not back up your tenant for you, and the retention policies in M365 are not backup. Around $2/user/month annual covers Exchange Online, SharePoint, OneDrive, and Teams. If you'd rather not run it yourself, **Afi.ai** or **CloudAlly** are fully SaaS alternatives with less", "answer_truncated": true, "measurement": "One answer from one engine on one date. Not a ranking and not a claim about the world; brands the engine did not name are not recorded.", "limitation": "Coverage: Claude (Anthropic) with web search. Other engines not included.", "alerts": {"name": "Answer Watch Pro", "price_usd": 79, "period": "month", "gets": "daily change alerts for up to 5 brands in what one AI answer engine says, history, CSV export. Coverage: Claude (Anthropic) with web search. Other engines not included", "url": "https://bikoosh.com/answers"}}