{"question": "best backup and recovery software for small businesses", "category": "backup-and-recovery-software", "category_name": "backup and recovery software", "audience": "small-businesses", "audience_name": "small businesses", "engine": "Claude (Anthropic) with web search", "model": "claude-opus-5", "asked_at": "2026-09-27T23:30:07Z", "permalink": "https://bikoosh.com/answers/s/backup-and-recovery-software-small-businesses-2026-09-27", "question_page": "https://bikoosh.com/answers/q/backup-and-recovery-software/small-businesses", "brands_named": [{"position": 1, "brand": "Microsoft 365", "label": "mentioned"}, {"position": 2, "brand": "Google", "label": "mentioned"}, {"position": 3, "brand": "Google Workspace", "label": "mentioned"}, {"position": 4, "brand": "Veeam", "label": "mentioned"}, {"position": 5, "brand": "Veeam Data Platform", "label": "mentioned"}, {"position": 6, "brand": "Backblaze", "label": "mentioned"}, {"position": 7, "brand": "Backblaze Business", "label": "mentioned"}, {"position": 8, "brand": "Backblaze Business Backup", "label": "mentioned"}, {"position": 9, "brand": "Afi.ai", "label": "mentioned"}, {"position": 10, "brand": "SharePoint", "label": "mentioned"}, {"position": 11, "brand": "Veeam Backup", "label": "mentioned"}, {"position": 12, "brand": "Acronis", "label": "mentioned"}, {"position": 13, "brand": "Acronis Cyber Protect", "label": "mentioned"}, {"position": 14, "brand": "Acronis Cyber Protect Cloud", "label": "mentioned"}, {"position": 15, "brand": "Datto", "label": "mentioned"}, {"position": 16, "brand": "IDrive 360", "label": "mentioned"}, {"position": 17, "brand": "Linux", "label": "mentioned"}, {"position": 18, "brand": "MSP360", "label": "mentioned"}, {"position": 19, "brand": "Backblaze B2", "label": "mentioned"}, {"position": 20, "brand": "NinjaOne", "label": "mentioned"}], "sources_cited": [{"url": "https://www.ninjaone.com/blog/best-data-backup-and-recovery-software/", "domain": "ninjaone.com", "source_type": "vendor"}, {"url": "https://www.peerspot.com/categories/backup-and-recovery", "domain": "peerspot.com", "source_type": "other"}, {"url": "https://www.vicinity.team/resources/guides/datto-vs-veeam-vs-acronis/", "domain": "vicinity.team", "source_type": "other"}, {"url": "https://www.flamingo.run/blog/msp-backup-solutions", "domain": "flamingo.run", "source_type": "other"}, {"url": "https://www.ninjaone.com/blog/best-m365-backup-solutions/", "domain": "ninjaone.com", "source_type": "vendor"}, {"url": "https://www.frontlineinc.com/blog/best-office-365-backup-solutions/", "domain": "frontlineinc.com", "source_type": "other"}, {"url": "https://ifeeltech.com/blog/idrive-vs-backblaze-business", "domain": "ifeeltech.com", "source_type": "other"}, {"url": "https://www.msp360.com/resources/blog/the-best-cloud-backup-solutions-for-small-business/", "domain": "msp360.com", "source_type": "vendor"}, {"url": "https://helixstax.com/resources/top-backup-solutions-for-small-business/", "domain": "helixstax.com", "source_type": "other"}], "answer_text": "The honest answer is that \"backup software\" for a small business is really three separate jobs - laptops/desktops, servers/VMs, and Microsoft 365 or Google Workspace - and almost nobody is best at all three. Here's what I'd actually name, in order:\n\n**1. Veeam (Backup Essentials / Veeam Data Platform)** - My default if you have any servers, VMs, or a hybrid setup. It's the de facto standard, hardware-agnostic, and Essentials is the SMB-priced tier capped at 50 workloads. Licensing is portable (one token = one VM, one physical server, or three workstations), so it moves with you if you shift to cloud. Caveat: entry cost is the highest here, and they've raised prices two years running - 4-8% in January 2026.\n\n**2. Backblaze Business Backup** - If your \"infrastructure\" is a dozen laptops and a couple of Macs, stop here. Unlimited storage, flat ~$9/computer/month, essentially zero administration. It is *not* a server or VM tool, and it's not disaster recovery - it's file recovery that actually gets set up and stays working, which beats a sophisticated system nobody maintains.\n\n**3. Afi.ai** - For Microsoft 365 and Google Workspace specifically, and you do need this: Microsoft's retenti", "answer_truncated": true, "measurement": "One answer from one engine on one date. Not a ranking and not a claim about the world; brands the engine did not name are not recorded.", "limitation": "Coverage: Claude (Anthropic) with web search. Other engines not included.", "alerts": {"name": "Answer Watch Pro", "price_usd": 79, "period": "month", "gets": "daily change alerts for up to 5 brands in what one AI answer engine says, history, CSV export. Coverage: Claude (Anthropic) with web search. Other engines not included", "url": "https://bikoosh.com/answers"}}